Work Van EquipmentReviews of workvanequipment.com

Response from Work Van EquipmentOct 7, 2019

Thank you so much for your feedback. It was our pleasure helping you, and we hope your experience with the freight company doesn't keep you from enjoying your equipment. We'll forward your comments along to the warehouse that shipped your order so they can bring your concerns to Ward directly and hopefully find a way to prevent something like that from happening again. We've also begun a new process of following up with tracking orders after they've been shipped so we can catch an issue like this before any major delays. We're sorry for any inconvenience this may have caused you and your company, and we hope we get a chance to redeem your experience if you need any other equipment in the future!

Response from Work Van EquipmentJul 8, 2019

Thank you for your feedback, Jimmy. We'll let the manufacturer know about the issues you encountered with their instructions so they can look into it!

Response from Work Van EquipmentMay 6, 2019

Hi John! Thank you for your feedback. We should only be offering the recommended lift gate services for freight orders, and it looks like your order was a UPS shipment. We're sorry for this miscommunication. Thank you for making us aware so we can improve on our service!

Response from Work Van EquipmentFeb 26, 2019

Thank you for your feedback! We're sorry to hear there was an issue with installing your conduit box on the rack. We'll get in contact with Charlie to find a future solution for this.

Response from Work Van EquipmentFeb 15, 2019

Thank you for your business and your feedback. The freight costs on our website are calculated by the weights and dimensions of all the items in your cart. Unfortunately, this means that the freight cannot be calculated until you are ready to check out. We do have a free shipping promo if you purchase over $999 worth of Ranger Design products. Please feel free to give us a call for any future orders, and we will review them for possible discounts.

Response from Work Van EquipmentFeb 15, 2019

Thank you for your feedback. We'll forward these requests along to Kargo Master.