JG C.
Ranger Van Shelving
Work Van was a good vendor but Im disappointed with the product from Ranger because of the missing hardware so it delayed my installation and disrupted my work flow schedule. Instead of send me another pack of screws/boltsand nuts they want a number count of each missing item. Unbelievable after spending $1,500.
Response from Work Van EquipmentJun 19, 2020
Thank you for the feedback. We're so sorry to hear about your experience with Ranger. That is unacceptable and not up to either WVE's or Ranger's standards for customer service, and we will work with their team to make sure this doesn't happen again. Please, if there is ever any issue, question, or concern with any product on your order, contact us at WVE. We would be happy to be the middle man and reach out to manufacturers and shippers on our customers' behalf so you don't have to. One of our representatives will be in contact with you today to make sure you have everything you need now. Thank you for your business, and we hope you give us another chance in the future!