Yesterday, I ordered the Suzuki Splash car manual, but when I tried to open the Top Page and select ‘Model Select’, the screen remained blank. Please help me so that I can use the file I purchased.
Response from Workshopmanuals.orgJul 30, 2025
I don't have one email, order or chat request by the name you have listed here. Email us with your order number to [email protected] and im happy to help you out.. To come on TrustPilot and just say scam when we offer support is silly. Dont worry, we ar happy to help.
FP
Fernando P.
Compre el manual hace mas de una…
Compre el manual hace mas de una semana, me lo cobraron y nunca me dieron la posibilidad de bajarlo ni me lo mandaron por mail, ademas los mails admin y quick.help no sirven y los rebota.
Response from Workshopmanuals.orgJun 22, 2025
You bought your workshopmanual from another company.. Workshopmanuals.es isnt us! The information you provided our support wasnt from our company.
No encuentro su nombre en nuestro sistema. Envíe un correo electrónico a [email protected] con su número de pedido y con gusto le enviaré el manual de descarga. Muchas gracias por su preferencia y comprensión.
I dont find your name in our system at all. Please email [email protected] with your order number and I'm happy to get you the download manual. Thanks so much for your business and understanding.
AT
Automotive Tek V.
I purchased an order from 'Workshop_Manuals_.Org' yesterday evening
I purchased an order yesterday evening: Ref. 97796.
Citroën Workshop Service Repair Manual 2004-2016. @ £9.95
However.
I have not been able to down-load it, Work-Shop Service Repair Manual, as yet. Only the 'Installation Guide' has been able to down-load.
Yet the - down-loads remaining - is showing as Nought.
I have made several attempts to contact them via their 'Chat' dialogue yesterday evening as well as since after 09:00 this morning.
Also called the telephone number, UK 0161 452 0461, which just plays a recorded message, several times since yesterday evening.
All my efforts have been to no avail.
Initially.
I felt pleased, delighted that the manual was looking to be good enough to meet my very high engineering standards.
Now,
I am, deeply disappointed, as well as rapidly losing trust about the veracity of this site.
Being of a Peaceful and Patient Soul.
For now.
My Jury is still out.
I am, however, expecting a decision will soon be reached.
Regards,
Vicenti O.
Response from Workshopmanuals.orgOct 12, 2026
Hello, we're sorry nobody got back to you at the time. When we checked order 97796, the card payment showed as failed, which is why the download never unlocked. We've now emailed you the Citroën manual free of charge.
Dave
RU
Rubaen
Their bot just grabs whatever you…
Their bot just grabs whatever you google for and sells you an empty pdf that for some reason requires 35gb and a virtual machine
Response from Workshopmanuals.orgMay 28, 2025
Hi Rubaen,
Thank you for taking the time to share your feedback. We appreciate all customer reviews as they help us improve our service.
I'd like to clarify that we do indeed offer both PDF-based and software-based workshop manuals, as clearly indicated on our website. We understand that sometimes the distinction between these formats might not be immediately apparent, and we're always happy to help customers find exactly what they need.
For the PDF manuals you were looking for, they are available in our PDF section, which requires just a simple Google search to access - no virtual machine needed. Our software-based manuals are a separate product line that some customers prefer for their interactive features.
We're genuinely sorry that your experience didn't meet your expectations. Our support team is always available to guide customers through our product options and ensure you get the right format for your needs. If you'd like, we'd be happy to help you locate the specific PDF manuals you're looking for or discuss a solution that works better for you.
Please don't hesitate to reach out to our support team directly - we're here to help and want to ensure every customer has a positive experience with our service.
Best regards,
David
BW
BW
I paid for the manual and when I…
I paid for the manual and when I clicked on the download link, it took me to a "File not found" error. I tried it several times from my computer and once from my phone and now it says I have exceeded the download limit and sends me back to pay for it again. I messaged the tech support and hopefully I hear back. Was hoping to get started on the repairs today.
Response from Workshopmanuals.orgMar 30, 2025
Please email [email protected] with your order information and we will get your sorted out. Thanks so much
PA
PaulCo
Feel like someone stole £10 from me!!!
I regret to say that I have to give this product 1 star. Only purchased the product yesterday 12/12/24 and had immense difficulty trying to download the manual. Eventually, all I was able to download was the diagnostics section and for a 1993 Vauxhall, it really wasn't what I was looking for. Went back to the email today 13/12/24 and attempted to download the actual manual and it told me it had expired and redirected me to the site and offered the same thing again for another £9.95, which I'd already purchased.
Very, very disappointing!!!
Response from Workshopmanuals.orgDec 13, 2024
There is no way we would ever charge you twice for a manual. I looked through our support emails and didn't see anything in this name. We are always happy to help you download your manual that you bought. Thanks again David
CD
cdub
IRATE that I fell for this!
IRATE that I fell for this!! It is a total scam!!!
I got charged immediately, then got a simple receipt email, then a "download" link email that took me back to their site and then gives me an ERROR message that I've exceeded # of downloads!! Complete SCAM.
Then I wrote one reply email and "David" replies with a new link that I will not click because it is for a different site/address, so cannot be trusted. total scam...
IF by chance I'm wrong, I'll remove/edit this post later...
Response from Workshopmanuals.orgNov 10, 2024
We are sorry to hear that you had a download issue. We always reply to support with resolutions quickly. Please give us your order number to our support email [email protected] Thanks for your understanding and we will get you straightened out.
JA
Jouni A.
The year was supposed to be until 2021, but it was 2012.
The year was supposed to be until 2021, but it was 2012. Mine is an Opel Movano 2016. Not quite an honest job. There is no PDF, you have to install VirtualBox. I don't recommend it. I got scammed. I sent a message about it.
Response from Workshopmanuals.orgOct 31, 2024
The one you bought was the software version, we sent you an email with a PDF version that includes 2010-2018 Please check you email for the download link. Thanks for your understanding and business.
