Workshopmanuals.orgReviews of workshopmanuals.org

Update: 14 July Following my review of this company I was contacted almost immediately by David from workshopmanuals.org. I supplied my order number and details and I have to give credit to him for painstakingly trying to find the correct manual for my vehicle. We have now reached a satisafactory conclusion. I do stand by my initial review in that I was very disapointed to have heard nothing back from my initial contact and I do not write reviews such as these lightly, however I also believe that credit where it is due, much like others seem to have experienced from the reviews here on Trust Pilot, once you successfully contact the company, David is very accomodating and helpful and will try to resolve the situation as best as possible. I am satisfied with this response that the company does indeed care about its customers. As such I am increasing my rating to 4 stars from 2 given that my issue was resolved quickly once I had contact and the other parts of the transaction including the website, payment and download process were all very positive from my experience and I feel the manuals themselves are pretty good value. End Update ------------------------------------------------------------ I needed a workshop manual for my 2013 Nissan Navara. I found the correct manual which apparently covered 2005-2015 and paid the fee. The payment and download process was simple and everything went ok. The manual is in PDF form, there is no contents or anything just a huge zip file of PDFs with no titles, but you can eventually figure out which PDF you need for which system. I noticed however a few days later when attempting to use the manual with the engine details, in particular the diesel glow plug circuits were different to what I have. A bit of research told me the manual was showing the older engine. As such the manual is useless, at least 3 years earlier than what I needed. The title of the manual is incorrect. My system has a newer (2013) circuit with extra wires going back to the ECU hence why I needed a manual. The one I was sold does not even list this system yet the title says 2005-2015. I contacted the company using their contact form and waited thinking it might take a few days. Literally 6 weeks later I have heard nothing which is disapointing to say the least, the company clearly cannot be bothered to deal with customers who have already paid them. I now need another manual for a different vehicle (VW) which reminded me to write this review. I have found another company which is hopefully more reliable and I will not use workshopmanuals.org again. They clearly sell manuals which are not correct as witnessed by my own experience and other reviews on Trust Pilot and I have clearly been missold a product here. That said, I would accept it all, had they actually been bothered to respond to my query and work with me to source the correct document.

***UPDATE - I HAVE HAD THE DOWNLOAD LINKS AND INSTRUCTIONS——rating updated. I’ll update when I have the manual downloaded, I’m more Optimistic now a product has been delivered. Have ordered a VW T2 manual on [Order #55556] 2 days ago. Only an email received stating order is now complete, but no download or any instructions to get it. Replied to email asking for the download and also filled in website contact form! Paid £9.99 I’m hoping Workshopmanuals.org can send me the manual or refund. I’ll update if I get a resolution.

Bought a workshop manual for my 2018 4 series BMW as it clearly states on the website it covers all models from 2014-2020. Well, the ISTA software doesn't... it ends in 2017, so it is useless as it misses all LCI parts after 2017. Update: I contacted support again and in the end David provided an updated manual in PDF which looks like what I wanted in the first place. So all in all I am happy now, I got the manuals I was looking for.

I bought a manual, which did not work. The support service was very fast in replying and offering me alternatives to solve the issue. After trying a few things, I still couldn't get the software to work, so I got a refund. I give 4 starts to counteract those who say it is a scam. Of course it is not the perfect product, but you can assume this seeing the price (I paid less than 12€), but they are honest and helpful, according to my experience.

I searched forever looking for a manual for my car and found these people. Purchase and payment was as expected, faultless, however, the manual was supposed to be a pdf but turned out to web based and doesn’t event work, on any platform or browser. No communications are answered so there is nowhere else to go. Avoid these worthless charlatans at all cost and save yourself time and money. It’s a shame you can’t select a 0 rating because that all these muppets are worth. Update 20th January 2023. I got contacted by the company as a result of trustpilot and they did offer some help, one was a regurgitation of the old help and one was a Spanish language video. The product is still worthless and you should still avoid them at all costs, however, they did offer a refund and it actually arrived…..so trustpilot to the rescue. The company has contacted me after 4 years saying they have found the reason why the manual didn’t work and offered the same manual free of charge together with detailed instructions on how to get it going. I have amended my review in anticipation of getting the manual and instructions…….depending on what happens with raise or lower the stars, here’s hoping Update 17 October 2026 Yesterday workshop manuals said they'll send a link to the manual together with instructions......well, they did and better than that instead of receiving a complex Microsoft embedded thing I got a PDF, it works and I can see everything. My review now reflects their efforts in satisfying heritage customers.....they did alright.