WorkableReviews of workable.com

We've been with Workable for 9 months so far. We like them they have a lot of pros but at the same time I think there are areas that could improve and make a huge difference. Pros: - We love having everything related to the candidate in one place. And being able to have the entire hiring team able to collaborate in one space is excellent - Easy to navitage for hiring managers - My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. - Easy integration - Great quality of mobile app - many of our hiring managers are on the go and find this very useful - Customer service is top notch, quick and very helpful. Cons or Suggestions: - More automations: So far we've been looking at some others ATS in the market which can offer to add automations to the stages, not just emails but interviews invites, to dos, send surveys, etc. - Scorecards: This is one of the key non-biased scoring system and yet in Workable is very basic and can't be customised. We are potentially thinking of moving to Pinpoint as they offer scorecards based on interview sections and highly customisable with numbers, faces and colours making it much more visual and more robust in terms of assessing a candidate at any stage. This is a big thing as hiring managers are finding the scoring/interview quite basic and not describing the full picture. This could be a deal breaker for us as we are reaching a year and considering other choices in the market. - You can't compare profiles side by side or scorecards. - Talent Pool: it's a bit basic and lacking structure. - Job adverts: We are a international company and after covid turned into remote work. We find we want to have many job adverts across many cities but you need to dupicate adverts. Other ATS are currently offering typing remote and multiple cities or countries in one job adverts and this is very appealing. - Make some features from the application form answers only visible to Admins and/or hiring managers. - Dashboard: It would be nice when connecting to have an overview of your open jobs, incoming interviews (calendar), new applications, some generic pipeline metrics shown.

Hello, Ive been trying to apply for the job of Head, Learning and Development/Talent Management at Dangote Cement, Obajana, but after filling all the fields, I can't submit as the "submit application" button is not functioning or operable thereby making it impossible to submit my application. Help ASAP. Today is 22/1121.

I have just signed up to Workable with big hopes. I got utterly disapointed with its complicated UX. I literally did not know what I am doing there. Pricing was very confusing as well. Then they sent me email that they are unable to post our job ad anywhere, without explaining reasons why and how to fix the issues. I gave up using with within 5 minutes. Workable idea is wonderful but they desperately need to fire their product managers and UX designers, and hire more talented ones. It's pity their whole potential is wasted with this terrible UX. Two stars only due to their potential (and for being a Greek company)

Excellent Customer Support & AM. A recent upgrade with Workable has significantly improved our efficiency in hiring. Noticeably though, our account manager (Kushal) is absolutely brilliant. He's extremely knowledgable of the platform and aways going out of his way to be as helpful as he can. The management of our account is significantly better handled than any other HR/recruitment tech we use. Their customer service team is similarly hot on the replies and quick to resolve out queries. There are some things that could be improved on the platform, such as feedback loops/scorecards - but overall we are very happy. :)

Workable has changed the way track and refer applicants within our business. We are now able to report on what happens, where from and make it a transparent process.

We've been using Workable for over a year now and I never had to contact support until today. I was expecting to wait a long virtual queue as in all the other sites but this time I was first in the line! Eleftheria was kind and replied to my doubts in a very easy to understand manner. I'm impressed and happy to know that in the future, if I have any query about their platform I'll receive such a warm help. Really well done team :)

Workable is the only ATS I've set up from scratch at Crowdcube and I haven't looked back. I've used clunky systems like ICIMS and Taleo and even a custom built ATS when I was in agency and I've had pretty horrendous experiences with each. They just weren't user friendly and certainly wouldn't be right for the size of company I'm in. Workable enables me to hire efficiently and cost effectively. It's easy to keep track of and communicate with candidates, scheduling interviews is a breeze, and posting jobs to relevant boards is really easy. It was super simple to set up and I was able to literally flick a few switches to make sure we were GDPR compliant. There are a couple of things around interview scorecards which can be a bit challenging, such as enabling multiple people to provide feedback from a group session but not giving them full access...But generally speaking my frustrations are more around user error...my user error! Overall it's great system, that does what I need it to do for the stage if company I'm in.

Workable is an awesome ATS which has saved a huge amount of time and effort for me and the rest of the Talent Team. They are continuously adding new features and integrations that add a lot of value. It's intuitive and easy to use for non Talent team members as well, which is really important as we want our hiring managers to be fully engaged in the process. The reporting is very good, giving you the ability to analyse your recruiting pipeline, productivity, time to hire, etc. right out of the box. Their API is also very well documented and allows you to build it into all of your other workflows and enables significant automation.