Wooter ApparelReviews of wooterapparel.com

Greg and Stephen were extremely responsive as we were communicating to get our design right. We paid over $1600 for 15 basketball uniforms, and the design delivered was not the design we confirmed. Wrong color and wrong font size. The uniforms were unusable. Customer service was silent. Greg, Stephen, Sam, Daniela and Bryan all had silence and no response for my bad batch of uniforms. If they nail your teams design the first time, you may be happy. If there are any problems, they are silent and wait until you send them a letter from a lawyer. Don’t fall for their friendly upfront stunt. Once you pay, they are not your friends.

Great to work with, very responsive, and the design I envisioned they brought to life! Now that’s about it. Softball Jerseys were some weird cotton material, that literally is a sweat magnet. Super hot to play in. And the worst part.. all the jerseys were small. Only fit a couple of us little guys. So nobody wanted to pay for it. So I suggest making sure u get mens sizes and not kids

Buys items and doesn't pay for them. Very irresponsible

Communication was excellent. They understood our deadline and said they were able to complete in time. However they were not. They were so late and I gave a little bit of wiggle room knowing shipping issues and delays are out of their control. However we ended up having to gather a team to pull a few 20 hour shifts in order to create on our own from a local vendor. I tried for months to reach someone to get a refund and nobody seemed to care or put me in touch with the correct person. I kept getting the same automated response. I even called my rep who set everything up in the beginning. Continued to get the generic I'll pass it on. Awful and horrible experience. If you're unable to complete by a deadline then don't accept the order.

Ordered uniforms for a girls softball team. After spending $3,000 for shirts, pants, hoodies, socks, belts, hoodies, and shooter shirts, as well as parents apparel, the order shipped over 8 weeks late. When received everything was wrong, wrong sizes, wrong names, poor quality, and half of the order was missing. It is now October and the order was placed in March. Order is still not filled, they have shipped 2 separate reorders as they call them and they have also been wrong. Salesman hasn't spoken to me since they were paid and you speak to a different rep every call. It's a shame they would take a 12 and under ball teams money and still not make it right...You have not idea how many times I have called and how many lies have been told to cover them...pure shame....

Please please please read all reviews on BBB’s website before utilizing this company. Placed an order in June. Never received it, and I’ve been waiting almost a month for my refund after I was finally told that there is a delay at the factory. I can write a book on my experiences. PLEASE DO NOT USE THIS COMPANY!!!

Your connection with Covcare is shameful 1 star: Bad Updated just now Disgraceful! Don’t Lose your money! I’ve lost my patience and the lack of or seriously delayed response has only served to escalate my feelings of being taken for close to $200 by Covcare I’m horrified reading all the bad reviews I found on line. I’ve patiently waited over 5 weeks for ten N95 masks and have gotten the same lies as everyone else who wrote Poor reviews. 1 We have them in stock 2 They are shipping this week 3 They are shipping next week 4 We will put you as a priority. Unfortunately I ordered an additional ten and paid the 25 percent premium to ensure expedited delivery. I assume I’ll get the same response everyone else who complained got saying to contact covcare so they can “further investigate”. Here’s an idea for the “owner” ....ship my orders and STOP putting it back on your customers to continue to contact you after you took our hard earned money. I’ve placed feedback on the Better Business Bureaus website as well. The ultimate insult Is the email I received from the company just last night showing A picture of the Shipment they “ just received” so I would think they have these items in stock. I emailed them back stating that it was exactly the same photograph theY used in an email from two weeks prior Disgraceful!!!!