WootReviews of woot.com

woot.com is a bunch of thieves. the reason i say this is i got a call from my bank's fraud division saying woot.com helped themselves to over $600 of MY money and i didn't order a damn thing from them. i only checked out their website.

Worst experience ever. Woot is too cumbersome to use. Can't communicate with them yet they communicate with you. Will block & never use the account as cannot get it deleted.

Beware of this company... I ordered a kindle paperwhite, which arrived 'locked' and after contacting Amazon, the told me that it had been reported as stolen. Their customer service was just shocking, and I ended up having to solve everything myself directly with Amazon, who were great. Buyer beware - they are selling stolen goods.

Purchased an "Apple iPhone 6+ (A1522), Scratch & Dent - (Verizon and GSM Unlocked)" on woot.com that was listed it's condition as "REFURBISHED." Received the phone and activated it on Verizon only to find that the phone's cellular data will NOT work whatsoever. We spent over 2 hours on the phone with Verizon Tech Support that could NOT get the cellular data to work. Tech sent me to the local Verizon store. Went the next day and two of the local store reps could not get data to work, even when they inserted their own SIM cards that worked fine on other iPhones. Total time we spent with Verizon techs was 3+ hours. Woot refused to replace the defective phone that NEVER worked and only offered that I return the phone, and that I would have to PAY for the shipping myself. Thus, I have to pay $26 with shipping & insurance to get a refund of the $267.49 I paid Woot for a non-functional iPhone they sold, that was defective when they sold it. Is this FRAUD? The "90 Day Woot Limited Warranty" is WORTHLESS and so is Woot.com.

I started using Woot this year because the prices seem good. It was a mistake so I am going to stop using them. Better stick to EBay. Often they sent lesser items than what I paid for, or defective items, and when I complained with proofs, they undercompensated with a pitiful amount. 1. They sent lesser items that what I ordered, not once but 3 times. After showing proofs, they compensated me a lot less than what the replacements cost even at lowest market prices. E.g. I ordered new 1x Breeze with controller and 3 batteries bundle; 2x Yuneec Breeze with controller and 2 batteries bundle. All I received are 1xBreeze with controller and 2x Breeze. Missing 3 batteries and 2 controllers in total! Photos and Woot's own shipping labels clearly show their package shipping weight are for basic Breeze and too underweight for bundles. Woot insisted paying only $50 refund for these 5 missing items which would cost me 3 times that much paying the lowest prices on EBay. This is not the first time it happened either. Twice before Woot shipped a lesser product than what I paid and undercompensated me, even after I provided clear proofs. 2. Undercompensated for defective items: E.g. Bought Yunnec Typhoon H drone. Battery was dead and camera not working at all. They compensated $100. The battery alone would cost $100 to buy, the camera $300 second hand.

Woot charges $5 for shipping regardless of the item's size or weight. It then uses USPS parcel select (one of the slowest ways to ship things known to man) which can take up to 14 days. That's in addition to the 2-3 days wait while the item is "preparing for shipment." It's hard to fathom how a company owned by Amazon (who has arguably the best shipping policies) can be sloppy.

Nothing is returnable even though this is not mentioned when you order something; it's buried deep in their website. Now I am stuck with a $400 item that is the wrong size and useless to me.

Amazon sent me an advertisement about them, so I signed up to take a look. I immediately made sure not to have any personal information as well as unsubscribed for everything. So I took a look at their site & they are very small & there is nothing on it that made me interested. Going back to my profile, I looked to delete myself...well, you can't do that. Meanwhile I had checked my e-mail & had already 2 pieces of news from them-shouldn't have gotten but it said "if you got this by mistake just ignore or delete however if you want to subscribe then click on it". Going back to try to delete my profile, I sent them a message asking to delete me & wondering if they were even legit. I check my e-mail again & had another one of those uninvited messages! So I started to contact Amazon about all of this! I wrote to the regular customer service-tried to forward the original e-mail THEY sent me (but it wasn't going through correctly) & I even contacted their spoofing department! I still haven't gotten a response from Amazon, did get a response from Woot who said I've been deleted but I don't always trust that. I've been told by other sites that they deleted me before yet when I checked I still had an account. Update, since I am a fair reviewer...I did just check their site & yes I am completely deleted. At least they stood by their word with regards to this.