TinaP
Scam
Scam. We signed up for one month only and were billed twice on that day, once for the one month and then almost double for who knows what. I never subscribed yet when I emailed support all I received was an email that my subscription’ had been cancelled. I never signed up for a subscription and never received an email or apology for the extra unauthorized charge
Response from WoofzAug 10, 2026
Hello Tina, We’re very sorry for the confusion and frustration this caused. Woofz is a subscription-based app, and completing and confirming the initial payment also confirms the initiation of the subscription under the terms presented during purchase. We understand that the additional charge was unexpected, and we’re sorry if our previous response didn’t provide enough clarification. Please reach out to our support team again so we can review both charges, explain exactly what each payment was for, and properly address your concerns.