WoofzReviews of woofz.com

Response from WoofzApr 28, 2025

Thank you so much, Bruce, for your wonderful review! We're so glad our support team could assist you with the page freezes and that you’re now enjoying the app. We appreciate your kind words and are always here to help make your experience with Woofz even better. Thanks again for choosing us!

Response from WoofzApr 28, 2025

Thank you so much for your wonderful review! We’re so sorry to hear about your puppy’s injury, but we’re happy to have been able to support you during this time. It’s great to know that the app and our live support have been helpful in your puppy’s training journey. Wishing your puppy a speedy recovery, and we’re always here for you both! 🐾

Response from WoofzApr 24, 2025

Hey Sonya, Thank you for your detailed and positive review! It’s wonderful to hear that the app’s tailored, easy-to-follow approach is helping you and your puppy progress from rambunctious to more settled behavior. Features like step-by-step guides, practical tips on puppy psychology, and the ability for family members to join ensure consistent training and a strong bond. We also appreciate that the app sets realistic expectations on how long skills take to learn, helping you stay patient and motivated. Your recommendation reflects exactly how effective and user-friendly modern dog training apps can be, combining expert guidance with accessible tools for every stage of puppyhood! 🐶

Response from WoofzApr 23, 2025

Hello Teresa, Thank you for your feedback, and we’re sorry to hear about the slow performance and freezing issues you’re experiencing. To help improve the app’s responsiveness, please ensure your device has a strong and stable internet connection, and that the app is updated to the latest version. Restarting the app or your device can also resolve temporary glitches. If you’re on Android, clearing the app cache might help as well. Should these steps not resolve the problem, please contact our support team directly at [email protected] with details about your device and app version so we can assist you further. We appreciate your patience and are committed to improving your experience.

Response from WoofzApr 23, 2025

Hello Jeanne, Thank you for your honest feedback and for recognizing the effort behind Woofz. We understand that the app’s swiping interface might feel a bit simplistic or require extra steps before reaching the training videos. Our goal is to provide an engaging, step-by-step experience that guides you and your dog through each stage of learning with clear video tutorials and positive reinforcement techniques. Many users find that once they reach the actual training part, the videos and interactive features make the process more enjoyable and effective. We appreciate your patience and hope Woofz helps make training rewarding for you and your furry friend! If you have any questions or need support, we’re here to help at [email protected] 💕🐶

Response from WoofzApr 21, 2025

Hello Emma, We’re sorry to hear that your experience has led to concerns about our app. We strive to provide clear and transparent information regarding our renewal terms and subscription policies to all users. Sorry you didn't get us a chance; we're still hopeful that our app might prove to be an excellent choice for you and your furry friend! Please don't hesitate to reach out to us at [email protected], where we can clearly describe how we work and what we can offer. We're always available to assist you! 🐶

Response from WoofzApr 21, 2025

Hello Anita, We apologize that Woofz fell short of your expectations. Woofz is designed to be transparent about all charges, and subscriptions should only be activated with your consent. It sounds like there may have been a misunderstanding during the sign-up process. When signing up for a subscription, the renewal price is clearly shown on the screen, and users are always given the option to review these details before confirming the transaction. We understand how unexpected charges can be distressing, and we deeply regret that this has caused you concern. We also want to clarify that subscriptions can always be canceled directly within the app at any time. We see your request to our support team and will get back to you as soon as possible.

Response from WoofzApr 17, 2025

Hello Joetta, Thank you for the positive rating! We’re thrilled to know that you love Woofz!
Have a nice day 🐶