WoofzLet’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Delyth D.
I have learnt so much and it is so helpful in practice.
Response from WoofzJul 2, 2025
Hello Delyth, Thank you for leaving a rating for Woofz! If there’s anything you’d like to ask or if you need help, please email us anytime at [email protected]. Cheers!
Consumer
Consider this a warning: the moment you sign up, you’ll be unknowingly pulled into a $40/month subscription. There’s no clear notice, and canceling it is incredibly frustrating. There’s no phone support, and when you try to reach them, you’ll just get a canned auto-reply saying they’ll respond in 24 hours - but they won’t. Even after repeated attempts to get help, I received no real response and no assistance whatsoever. Refunds? Forget it. The material provided is bland, unoriginal, and can easily be found online for free. I genuinely expected a helpful product and some level of customer care, but what I got was a total disappointment. Woofz feels like a trap disguised as a service - don’t waste your time or money. Updates: After reviewing the case, Woofz responded and issued a full refund of the $40. To help prevent similar feedback from frustrated users, it would be ideal for the support team to respond to clients within a reasonable timeframe - not only after a negative review. Thank you!
Response from WoofzJul 2, 2025
Hello there! Thank you for your feedback, and we sincerely apologize for the delay in getting back to you. Our team is currently receiving a high volume of messages, but we’re actively working on improving our response times. We truly appreciate your patience and understanding as we work to support everyone more efficiently.
Samantha D.
Very informative!
Response from WoofzJul 2, 2025
Hello Samantha, Thanks so much for rating Woofz! If you have any questions or need support, just send us an email at [email protected]. We’re here to help!
Caron R.
Auto renewal taken when I had already cancelled the subscription! £74.93 for 3 months of something I didn’t order. Customer service is shocking as you only get an online enquiry form to fill out which promises a reply with 24 hours…… how long are their days?
Response from WoofzJul 2, 2025
Hello Carol, We’re truly sorry to hear about your experience and understand your frustration. We strive to offer structured and progressive training, but we understand it might not be ideal for everyone. As for the customer support issue, we apologize for the delay. Please feel free to reach out to us at [email protected] with the subject line "Woofz.Review" for assistance, and we’ll prioritize your request. Thank you for sharing your feedback!
Jessica
Fantastic app, game changer
Response from WoofzJul 3, 2025
Hello Jessica, Thank you for taking the time to rate Woofz! If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
Vanessa
I’ve had dogs my entire life. We have this puppy to make it a 3 dog household. My husband and I had different ways with training. My husband used Google and YouTube . I used my experience, this was inconsistent for buddy. This app trains us as well as the dog. We are both using the same technique and Buddy is getting there but the 15 year old and 6 year old dogs we have are also learning. I would recommend this app.
Response from WoofzJul 3, 2025
Hello Vanessa! That's wonderful to hear! It sounds like Woofz is helping you and your husband get on the same page with Buddy's training, and it’s great that your older dogs are also benefiting. Consistency is key, and it's awesome to see that the whole family is learning together. Thanks for the recommendation, keep up the great work with Buddy and your pack! 🐶✨
AmyD
Prompts are great
Response from WoofzJul 2, 2025
Hello Amy, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service!
Yoojin K.
If your dog is a puppy, it's good to learn from scratch, but it's hard to personalize
Response from WoofzJul 3, 2025
Hello Yoonjin, Thank you for your feedback! We completely agree that starting training from scratch with a puppy is a great way to build a strong foundation. We understand that personalization can be challenging at this early stage, as every puppy is unique and still developing their personality. That’s why our app is designed to grow with your pup, offering more tailored training options as they progress. We’re here to support you every step of the way—please don’t hesitate to reach out at [email protected] if you need any tips or personalized guidance!
