WoofzReviews of woofz.com

Response from WoofzSep 2, 2025

Hello Kenzie,  We’re truly sorry for the confusion and frustration you experienced with your subscription. All pricing and renewal terms are displayed during sign-up and in our Terms of Use (https://www.woofz.com/terms-of-use/), but we understand this wasn’t clear enough for you. We’re glad to let you know that a full refund has already been processed, and we hope this helps make the situation right. Thank you for your feedback — it will guide us in improving transparency for all users.

Response from WoofzSep 2, 2025

Hello there, We’re really sorry to hear you’ve had trouble with the subscription process. Woofz is designed to be transparent about all charges, and subscriptions should only be activated with your consent. It sounds like there may have been a misunderstanding during the sign-up process. Please reach out to our support team directly at [email protected] with the subject line "Woofz.Review", and we’ll help you review your account and resolve any issues. Your satisfaction is important to us, and we’ll do everything we can to assist you!

Response from WoofzSep 2, 2025

Hello Shannon,  We’re very sorry for the frustration this caused and understand how upsetting it must have felt to be charged unexpectedly. All subscription details, including renewal terms, are displayed during sign-up, but we’ll keep working to make them clearer. We’re glad to hear a full refund was processed after review, and we truly appreciate your patience in allowing us to resolve the situation.

Response from WoofzSep 2, 2025

Hi there!  Thanks a bunch for taking the time to rate Woofz! If you've got any questions or need a hand with anything, feel free to shoot us an email directly at [email protected]. Cheers! ☀️

Response from WoofzSep 2, 2025

Hello Jade!  We truly appreciate you taking the time to rate Woofz-your feedback helps us make the app even better. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. We’re always here for you! 😊

Response from WoofzSep 2, 2025

Hi Mary!  Thanks a bunch for taking the time to rate Woofz! If you've got any questions or need a hand with anything, feel free to shoot us an email directly at [email protected]. Cheers! ☀️

Response from WoofzSep 2, 2025

Hello Paul,  Thank you for sharing your feedback. We’re glad you’re enjoying the app, though we’re sorry the barking training hasn’t met your expectations so far. Barking can be a complex issue that often takes extra time and consistency. Please feel free to reach out to us at [email protected] so we can discuss your experience.

Response from WoofzSep 2, 2025

Hello Paulina, Thank you for your thoughtful suggestion. We’re glad you see value in the training and agree that adding more courses on behavior and socialization, including biting prevention, would be a great addition. Your feedback helps us shape future content to better support you and your pup.