Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
woofz.com
Website
woofz.com
Category
Cats & Dogs
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hello Brandon!
We're so sorry to hear that! We’ve replied to your email with a request to learn more about your experience using the app. Please check your inbox, as well as your spam or junk folder, just in case. Have a good day!
JV
Jorge V.
Esta empresa atua de forma fraudulenta…
Esta empresa atua de forma fraudulenta nas subscrições.
Subscrevi o serviço e durante o período experimental fiz o cancelamento do mesmo. Na semana seguinte cobram-me 34.43€. Fiz a reclamação e só me devolveram 12.93€.
No mês seguinte voltam a cobrar 34.42€.
Faço nova reclamação e respondem que por motivos técnicos não podem fazer nada. A isto chama-se fraude.
Response from WoofzJan 13, 2026
Olá Jorge,
Lamentamos muito saber da sua experiência e compreendemos como cobranças inesperadas podem ser perturbadoras. Queremos assegurar-lhe que a Woofz não opera de forma fraudulenta e levamos situações como esta muito a sério.
Após uma análise cuidadosa deste caso, podemos confirmar que ambas as cobranças mencionadas foram totalmente reembolsadas, e a nossa equipa de apoio já entrou em contacto com uma explicação detalhada. Por vezes, estes e-mails podem acabar nas pastas de spam ou promoções, por isso pedimos gentilmente que verifique todas as pastas da sua caixa de entrada para garantir que não perde a nossa resposta.
Todos os termos da subscrição são claramente apresentados antes da compra, e os cancelamentos são processados de acordo com esses termos. Dito isto, se algo lhe parecer pouco claro ou frustrante, queremos genuinamente ajudar a resolver.
Por favor, não hesite em responder diretamente ao nosso e-mail de apoio para que possamos ajudá-lo melhor, se necessário. Agradecemos o seu feedback e a oportunidade de esclarecer esta situação.
VI
Vickie
Very easy to follow
Very easy to follow. Great information within app.
Response from WoofzJan 13, 2026
Hi Vickie!
Thank you so much for your kind words and support of our app! We truly value your enthusiasm and remain fully committed to providing the best possible experience for our users as we continue to improve and grow.
NM
Nicholas M.
This app saved me from a lot of poof…
This app saved me from a lot of poof business
Response from WoofzJan 12, 2026
Hello Nicholas!
Thank you, your feedback is precious to us! If you ever need help, don't hesitate to contact us directly at [email protected]. We're always there to help.
WK
Wendy K.
Very easy to follow and realistic…
Very easy to follow and realistic training times
Response from WoofzJan 12, 2026
Hello Wendy,
Thank you so much for the positive feedback! It's great to hear that our hard work is paying off! 🌻
DB
D B.
Thank God for Woofz!
I am so grateful for Woofz being there to help me with the new puppy! It’s so convenient having the tools provided right at the tips of my fingers. Thank you Woofz!
Response from WoofzJan 12, 2026
Hello there!
Thank you for the wonderful feedback! We're so glad Woofz is helping you stay on track with training and providing helpful techniques. While we do aim to support new dog owners, it's great to hear that the information is useful for more experienced owners too! If you have any suggestions for improvement, feel free to share. We're here to help! 🐶💪
LI
Linda
Directions are simple to follow
Directions are simple to follow. I didn't know about the timer till the end, but that was no big deal.
Response from WoofzJan 12, 2026
Hello Linda!
Thank you so much for your kind review! We're thrilled to hear that you're enjoying your time with Woofz! If you ever have any suggestions or need assistance, feel free to reach out at [email protected]. We're here to make your experience even better. 🐕✨
SH
Sharon
Dishonest Advertising
Do not advertise it's free when it's not!!!...right there I realized you were a deceptive company and will never give you another thought.
Response from WoofzJan 12, 2026
Hello Sharon!
We’re sorry to hear you feel this way and understand your frustration. Please, let us explain the main point with this ad! Our promotions are designed to highlight special offers, but all subscription details, including pricing and renewal terms, are fully displayed during the purchase process and in our Terms of Use (https://www.woofz.com/terms-of-use/). The “Free course” promotion you mentioned refers to our 30-day challenge, where the first month is refunded if all steps of the program are completed. It is designed to give users the chance to try the app risk-free, with the option of a full refund if it doesn’t meet expectations. We never intend for our promotions to feel misleading, and we appreciate your feedback as it helps us improve how we communicate our offers more clearly.
If you’d like us to review your case directly, please reach out to [email protected] (mailto:[email protected]) and our team will be glad to assist you!