WoofzReviews of woofz.com

3.93,179 reviews
Cats & Dogs
131 Continental Dr Suite 305, Newark, Delaware

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Woofz

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About Woofz

Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nicole Fullerton C.

Jan 14, 2026

WOOFz is a scam

WOOFz is a scam. Do not use! will not refund my money ... I can't even download their app! Since there doesn't seem to be any way to reply to the reply Woofz left on my review, I will add it here. I subscribed with the 7 day trail and found out I couldn't download their app (my phone won't support it). I immediately email and asked them to refund the $6.99, which they did and in their email they said, "sorry to see you go". Which to me meant they understood I didn't want their service and had cancelled my account. Seven days go by and they charge me $39.99. I asked for a refund and they said I hadn't cancelled in time. Since I cancelled literally 5 minutes after enrolling, I do not see how they can say I didn't cancel in time. I have emailed them several times over the last few days and they keep saying "read the terms and conditions". They say I didn't cancel because that exact word wasn't in my email. But they knew what I meant, why else would they say "sorry to see you go"? I am so frustrated with this company and their customer "service". I have never in my life left a bad review for a company. I'm not that kind of person. But his company is so unbelievably annoying, I will leave bad reviews any chance I get until they refund me the $39.99 they should never have charged me.

Response from WoofzJan 14, 2026

Hi Nicole, Thank you for sharing your experience. We’re genuinely sorry for the frustration this situation has caused — it’s never our intention to make things confusing or stressful for our users. Please note that subscription renewals are clearly indicated on the purchase screen, whether for a Premium plan or a trial. Also, kindly note that our subscriptions do not renew unless they remain active, and cancellations must be made within the app or by contacting our support team. Once a subscription renews, the billing is processed securely through third-party platforms, such as Stripe and PayPal, ensuring no further charges occur after cancellation. That said, we completely understand how unexpected charges can be upsetting. Our support team has already reached out to help resolve this issue, so please check your inbox. If you still need assistance, feel free to contact us directly at [email protected] with the subject line “Woofz.Review”, and we’ll provide personalized guidance. We are dedicated to ensuring your satisfaction and hope to make things right. Hope to hear from you soon!

About Woofz

Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: woofz.com
Website: woofz.com
Category: Cats & Dogs
Location: Newark, Delaware
Listed on Five Star Index: 2026

Woofz reviews

3,179 approved reviews, newest moderated first

Sindy
Jan 14, 2026
Easy to follow training plan
Easy to follow training plan
Response from WoofzJan 15, 2026
Hi Sindy! We appreciate your feedback. Rest assured, we will persist in our efforts to maintain the highest level of user experience!
Nancy M.
Jan 14, 2026
Directions could be a little bit…
Directions could be a little bit confusing
Response from WoofzJan 14, 2026
Hi Nancy! Thank you for rating us. We are sorry you didn't have a 5-star experience with our app. If there are any ideas you'd like to share, please get in touch with us at [email protected] with the subject line "Woofz.Review".
L P.
Jan 14, 2026
Hard to cancel, sneaky
I thought I was paying for a very short time, a month I think, with this app. I didn't know that I would be charged continuously month after month. Then when I try to see my payment history it is impossible to find. I think I have finally figured out how to cancel but nothing has confirmed it for me. I've canceled my credit card so I guess that's one way to make sure it doesn't continue. It's too bad because I learned some things on the app and now I just have a negative feeling about the app.
Response from WoofzJan 15, 2026
Hi there! We’re sorry to hear that you had a negative experience. Should you face any difficulties canceling your subscription or in case you purchased it directly from Woofz, please drop us a line at [email protected] with the subject line "Woofz.Review", and we'll send the relevant instructions.
Gregory C.
Jan 14, 2026
I love the idea of training with an…
I love the idea of training with an iPhone app in hand! Training is of huge help so far with my 4 mo old pup. He's getting it!
Response from WoofzJan 14, 2026
Hello Gregory! Thank you for the feedback. We’ll continue working hard to ensure we deliver the best experience possible!
Nicole Fullerton C.
Jan 14, 2026
WOOFz is a scam
WOOFz is a scam. Do not use! will not refund my money ... I can't even download their app! Since there doesn't seem to be any way to reply to the reply Woofz left on my review, I will add it here. I subscribed with the 7 day trail and found out I couldn't download their app (my phone won't support it). I immediately email and asked them to refund the $6.99, which they did and in their email they said, "sorry to see you go". Which to me meant they understood I didn't want their service and had cancelled my account. Seven days go by and they charge me $39.99. I asked for a refund and they said I hadn't cancelled in time. Since I cancelled literally 5 minutes after enrolling, I do not see how they can say I didn't cancel in time. I have emailed them several times over the last few days and they keep saying "read the terms and conditions". They say I didn't cancel because that exact word wasn't in my email. But they knew what I meant, why else would they say "sorry to see you go"? I am so frustrated with this company and their customer "service". I have never in my life left a bad review for a company. I'm not that kind of person. But his company is so unbelievably annoying, I will leave bad reviews any chance I get until they refund me the $39.99 they should never have charged me.
Response from WoofzJan 14, 2026
Hi Nicole, Thank you for sharing your experience. We’re genuinely sorry for the frustration this situation has caused — it’s never our intention to make things confusing or stressful for our users. Please note that subscription renewals are clearly indicated on the purchase screen, whether for a Premium plan or a trial. Also, kindly note that our subscriptions do not renew unless they remain active, and cancellations must be made within the app or by contacting our support team. Once a subscription renews, the billing is processed securely through third-party platforms, such as Stripe and PayPal, ensuring no further charges occur after cancellation. That said, we completely understand how unexpected charges can be upsetting. Our support team has already reached out to help resolve this issue, so please check your inbox. If you still need assistance, feel free to contact us directly at [email protected] with the subject line “Woofz.Review”, and we’ll provide personalized guidance. We are dedicated to ensuring your satisfaction and hope to make things right. Hope to hear from you soon!
Patty T.
Jan 14, 2026
Lessons for success!
The lessons at each step have been very clear and easy to follow. My dog is an older rescue and so far is following the lessons with success! We are excited to keep going!
Response from WoofzJan 14, 2026
Hi Patty, Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service! If you have any questions or need support, don't hesitate to contact us at [email protected]. Cheers ☀️
Courtney
Jan 14, 2026
It can be a lot of money but I started…
It can be a lot of money but I started to notice a difference within a week of doing the course
Response from WoofzJan 14, 2026
Hey Courtney, Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence. If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
Elena
Jan 14, 2026
Really Usefull App
The very first classes are proven to be useful with my dog. She already understands her name! It’s amazing. I haven’t had accomplished anything until I downloaded the app. Love it!
Response from WoofzJan 14, 2026
Hey Elena, Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.

WoofzReviews of woofz.com

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About Woofz

About these reviews

More in Cats & Dogs

True Companions Dog Training

Hightail K9s

K9 Training Institute

Ahead of The Game Dog Training

Woofz reviews

Easy to follow training plan

Directions could be a little bit…

Hard to cancel, sneaky

I love the idea of training with an…

WOOFz is a scam

Lessons for success!

It can be a lot of money but I started…

Really Usefull App