WoofzLet’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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KP
Super interactive as a new puppy owner!
Response from WoofzFeb 9, 2026
Hello there! We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible. If you have any queries or require support, don't hesitate to contact us directly at [email protected]. Cheers ☀️
Carolina L.
La mia esperienza è stata estremamente negativa e, a mio avviso, questa modalità di abbonamento è studiata appositamente per derubare le persone. Ho sottoscritto un’offerta iniziale a basso costo e, allo scadere del periodo, mi sono stati addebitati 109,95 dollari senza alcun reminder, avviso o comunicazione preventiva. Nessuna email, nessuna notifica, nulla. I servizi seri e trasparenti avvisano sempre prima di effettuare un rinnovo, soprattutto quando si tratta di cifre così elevate. In questo caso, invece, il sistema sembra basarsi deliberatamente sulla distrazione dell’utente, contando sul fatto che si dimentichi di annullare l’abbonamento per poi addebitare una somma sproporzionata. L’assistenza clienti ha rimborsato solo l’importo iniziale, rifiutando il rimborso della cifra principale e trincerandosi dietro clausole poco chiare. Questo comportamento rafforza ulteriormente la sensazione di una pratica scorretta, ingannevole e al limite della frode. Esperienza pessima, zero trasparenza e totale mancanza di tutela per il cliente. Sconsiglio vivamente questo servizio: il rischio di perdere soldi senza alcun preavviso è reale.
Response from WoofzFeb 9, 2026
Carolina, Grazie per aver condiviso la sua esperienza. Ci dispiace sinceramente leggere quanto questa situazione sia stata frustrante per lei e comprendiamo il disagio causato da un addebito inatteso, soprattutto quando si tratta di un importo rilevante. Desideriamo però chiarire alcuni punti importanti. Le condizioni dell’abbonamento, inclusi prezzo, durata dell’offerta iniziale e rinnovo automatico, vengono sempre mostrate in modo esplicito prima della conferma dell’acquisto. Comprendiamo che non ricevere un reminder possa risultare deludente; tuttavia, l’assenza di notifiche di rinnovo è in linea con il funzionamento standard delle sottoscrizioni digitali. Detto questo, prendiamo molto seriamente il feedback sulla percezione di scarsa trasparenza e lo utilizziamo per migliorare costantemente la comunicazione. Per quanto riguarda il rimborso, il nostro team ha già applicato quanto consentito dalle Condizioni di Utilizzo, che vengono accettate al momento dell’acquisto. Siamo consapevoli che questa decisione possa non essere quella sperata, ma è stata presa nel rispetto delle politiche applicabili. Ci dispiace che la sua esperienza non sia stata positiva e apprezziamo il tempo che ha dedicato a spiegare il suo punto di vista. Il suo feedback è importante per noi e ci aiuta a migliorare il servizio per tutti gli utenti.
James G.
What a con.... they sneakily charged me over £80 after the first month when i didn't even sign up for their subscription... I bought the product outright.... its just a rip off so don't use this company. no renewal date sent and subscription charge of over £70 per month isn't clearly displayed.. be very careful of this company.
Response from WoofzFeb 9, 2026
Hello James! We’ve carefully reviewed all of your requests, and we’re sorry to hear that the subscription renewal came as a surprise. Please note that we clearly display a warning about automatic renewal on the purchase screen, whether it’s a Premium subscription or a free trial. Additionally, all the details regarding the renewal were sent to your email for your reference.
Megan
This app is super user friendly & the points/training content are straight to the point and easy to understand. It’s like Duolingo but for training your dog.
Response from WoofzFeb 9, 2026
Hey Megan, Thank you for the great feedback! We love the comparison to Duolingo - that’s exactly the kind of experience we aim for. We’re so glad you find the app user-friendly and the training content clear and easy to follow. Wishing you and your dog lots of fun and progress together! 🐾
Joseph P.
First day: Took a brief assessment of my gurl. Read some about her behaviors, and how to interpret them. Then watched a video. We started with the yes command. Which is a new one for her, but one you can’t really mess up. We both enjoyed the lesson. I’m looking forward to growing with her as we both learn.
Response from WoofzFeb 9, 2026
Hello Joseph, Thank you so much for sharing this! We’re really happy to hear that you both enjoyed the first lesson and that the “yes” command was a positive start. It’s wonderful that you’re approaching this as a journey you’ll grow through together. We’re excited to be part of it and wish you many great training moments ahead! 🐾
Michele H.
Daily short training methods have begun to successfully calm my 7 month hyper Boxer! Easy to follow downloadable app is convenient and very helpful when training is in session with easy to follow tips and explanations. I am so glad I joined!
Response from WoofzFeb 9, 2026
Hello Michele, Thank you so much for your wonderful feedback! We’re thrilled to hear that the daily short training sessions are helping calm your 7-month-old Boxer — that’s fantastic progress! 🐾 It’s great to know the app is easy to follow and convenient to use during training sessions. We’re so glad you joined and are happy to be part of your training journey!
katelliott
I like all the training but the app is a bit cumbersome. I just want an app with explanations of the tricks/training and not all the hoops you have to jump through to get there. Perhaps there is an easier way but I haven't figured it out yet.
Response from WoofzFeb 9, 2026
Hello there, Thank you for sharing your feedback, we really appreciate it. We’re glad to hear you’re enjoying the training itself, and we’re sorry that navigating the app wasn't easy. There may be an easier way to access the content that fits your needs, and our support team would be happy to walk you through the app and show you the quickest paths to the training and explanations you’re looking for. Please feel free to reach out to us directly at [email protected], and we’ll gladly help make your experience smoother. Your feedback is valuable, and we’re always working to improve usability.
Hans R.
Super für Hunde Anfänger
Response from WoofzFeb 8, 2026
Hallo Hans! Vielen Dank, Ihr Feedback ist uns sehr wertvoll! Wenn Sie jemals Hilfe benötigen, zögern Sie nicht, uns direkt unter [email protected] zu kontaktieren. Wir sind immer für Sie da.
