Tracy H.
Poor customer service!
Lovely, clean Villa but extremely, poor, poor customer services! We arrived at the property on a Sunday just before 4pm, didn’t get our door code as promised two days prior, we tried calling the office all morning and afternoon on the Sunday ‘no answer!’ We didn’t get the door code until 5:35pm! It was an absolute shambles after travelling from the UK, driving up from Miami exhausted and to sit outside waiting was an unbelievable experience I wouldn’t want to go through ever again! Shameful and very rude customer service!