Wonder StepsReviews of wonder-steps.com

I paid $85 USD for a pair of knee braces in July of 2026. But after two weeks of use, one of the side stabilizers poked out of its cover from one knee brace. Four weeks later, similar factory defect took place on another knee brace. They declined my request of a refund. And I was told to pay about $17 USD more for a replacement. Their products are not recommended

as soon as I saw who they used to deliver, which is DHL I suspected something was gonna go wrong. Well I was correct. The address I left was for my house where there is no mailbox. After about a week of the slowest delivery on the planet DHL left it at a public mailbox out in the open for anybody to take the product. And guess what somebody did take it. When I contacted this company wonder steps I got a recording even during their business hours and they have not called me back. There is no way that those good reviews are legit. My next stop is to the Better Business Bureau and possibly the authorities.

company does not accept returns or refunds for product. Not clear to consumer. Rated as substandard product not backed by seller! Beware.

The company will not honor a return only an exchange. They don't answer the phone or e-mails and only replied when I gave a review. There are other similar products that will honor returns. I will not buy from this company ever again.

The item comes in a zip lock bag. I unzipped and tried it on for a minute before I realized that this wasn't an appropriate product that didn't serve my needs. My saga started in trying to return it. Website states 90-days guarantee period, free returns, 1 year warranty, money back guarantee. They refuse to honor the return as stipulated on their website.

Ordered the product based on reviews. Although my leg measurement is well within the parameters for the size ordered, they were overly tight and so uncomfortable I had to remove them after a few hours. Their response to my return request: "Our product doesn't work for everyone.....we don't do refunds." You'd think I would know better by now.

I purchased these for my knees , tried them for a couple weeks , just made the pain worse , i asked about a return and was told they were mine if you opened the package tried them on for 2 weeks you own them … i hope they did more damage because im looking for an attorney as i write this …..run run fast !

This is a scam. They do not take returns for any reason. They are liars. and the product is crap.