WolfnotchReviews of wolfnotch.com

The size was wrong but worst of all the the straps that crisscross your back are so loose it does absolutely nothing! Do not waste a penny on this people! Worst product ever!

I selected 1-star only because 0-star wasn’t an option! This purchase was THE WORST of buying cheap, worthless Chinese junk AND the worst of being scammed experience EVER! It’s a junk product, delivered without ANY instructions or directions, backed by a customer service department that won’t respond to any online requests, and backed by a no questions asked, full refund for a limited period of time, but requiring approval by their Customer Srvc Dept, who will not respond to you, much less give you the merchandise return shipping address. IT’S ALL ONE BIG PILE OF ROTTING GARBAGE!!!

Returned watch for a horrible design. Followed return protocol, and I have an email from them confirming they received item and started the refund. Its been a 1.5 years - no refund still. They lied on email. I'm not letting this go until my refund is processed.

The my sugar pro as far as continuous glucose monitoring is junk ! The battery life last about 15 hours. Maybe if they update the software, they can get it where it is at least close have been trying for about two weeks now I can’t get it to set right.

When I first ordered the Wolf Notch Suga Pro I was very excited because of its reviews. I question now after my experience with not only the watch, but the company itself. My primary reason for for obtaining the watch would be because of its ability to keep track of glucose. After contacting the company and explaining the readings were anywhere from 50 to 150 points off. I was informed it may be because of too much fat on my body or scars. I weigh around 150 pounds and I’m about 5’6 . Taken into consideration what they mentioned in their emails to me. I tried it on both wrist,, On both sides of my arm and on several places on my legs. And even different places on my body. The results are always the same. Taking their word for it. I offered it to the man who cuts my lawn to try with his mother. The results were exactly the same. Not only that, but his sister who is a Registered nurse tried it on herself, and also my lawn man tried it on himself. The result are always the same. So I contacted the company explained the situation. Taking consideration this particular watch may have an issue. Ask if I could not trade this one for another one. I was willing to give it another chance. I was told to take a video of it so I can show that it was working. Now, taking consideration, this is odd. Because I was complaining because of his malfunction. I had also when purchasing the product paid for 18 months #Warranty on the product. Before I could send it back, I was required to provide a video showing that the thing was working. Which I provided( Which is questionable that this is the requirement being that I had purchased the fore mentioned warranty. I was also required to provide them a tracking number which I did. Prior to having the postal worker place to watch in the return carton, I photograph the watch showing that it was in good condition,. After affirming that they had received the watch, I contacted him to find out when I would be Reimbursed . I was told that they were only going to be paying me 50% because it was ““ damaged. I have extensive emails going back-and-forth with Support@ wolfnotch.com Detailing the issues I was having with the watch. I have Since filed grievous with my credit card company. Asking for a full Refund. Having now knowing What I know about this company. And how it deals with its customers. I never would have done business with them. I’ve been dealing with this from Mar31 2024 - May 17

I contacted company about my wolfnotch watch I paid £150 pounds for I'm a type 2 diabetic it came in cheap nasty packaging not packaging they advertise it to be in the charger cable broke I ask if they would replace it for free then I asked if I could pay for 2 charging cables there answer was they don't ship internationally any more what is rubbish cause they still sell product in this country

I bought the Sugar Pro watch. I tried it for a day. I contacted customer service when the numbers did not match up with my finger sticks. They told me to calibrate the watch. I calibrated the watch. I contacted customer service again. They told me to try it out for a couple of days. I checked the finger sticks versus the watch. They were several hundred units apart. I contacted customer service again. They told me there was something wrong with the Bluetooth app. I uninstalled and reinstalled the app. I updated Bluetooth to make sure it was up to date. I was still several hundred units off. I contacted customer service to return the watch. It took them several days to get back to me. They asked me to provide a video. I provided the video. I sent them a note asking for return information to get my money back. No response. I was then past the 30-day mark which I suspect was their goal all along. I filed a claim with my bank. I provided all of the documentation. I was denied. They said the merchant provided proof that I had received the goods. I never disputed I received the goods. I disputed that the goods didn't work and that I had requested to return the watch several times. I resubmitted additional documentation to my bank (Chase Bank) and they denied it again based on what the merchant sent them. I was told that the transaction went through a third party. I contacted the third party and the third party said that Wolfnotch was not even a customer. I tried calling the phone number associated with Wolfnotch and it goes to busy every single time. I’ve tried contacting them through Facebook. I've tried numerous rabbit holes to get information about this company. I feel that they provide fraudulent goods and then go into silent mode when you want to return things. I'm stuck with a watch that doesn't work and they have all my money. Let me know if anybody wants to file a class action suit against this Sugar Pro. They claim that it gives you accurate numbers and it does not which can cause a lot of people to have higher or lower blood sugar numbers than what they think.

Bought as a gift. Told he didn't notice any difference after 7 months and the readings were wildly off. When trying to leave an under 3 star review on their page, kept being given an "error". Would explain why all reviews on the site are mostly 3 or above.