WolfnotchReviews of wolfnotch.com

The watch is a total fraud. It is not accurate at all. I attempted to return and customer service said I didn't submit within 30 day return policy. I sent my emails that I sent to them to request return and they did not honor my emails and the fact I did request to return well within 30 days. DO NOT BUY THIS WATCH>

The Suga Pro watch is advertised to do an ECG reading, it does not. I returned two of the watches, they said they only received one. They only issued credit for one watch. I returned two, both in the same box. I have been fighting them for over a month. I do not recommend Wolfnotch.

I wish there was a minus star. They don't deserve one star. The Suga pro doesn't give correct results. When you check the return policy it has to be unused all the tags still on it. There was no user guide with my watch. Refund policy Please read the user manual carefully before use! We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, you must provide us with a video of the unboxing process so we can check if there are any errors, and your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please be informed that you have to pay the return shipping fee. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us Cancellation policy The shipping process starts very shortly as we are working to deliver your order ASAP, so that all cancellation requests after ordering may be subject to a 50 percent restocking fee. Wolfnotch reserves the right to make any amendments to this policy at any time. Notifications of any changes will be published here. Cancellation request made after order being shipped is not acceptable. If you have any inquiries regarding this or any of our other policies, please contact our Customer Service: ABOUT US Just like the wolf, we are hungry, patient and always ready to take the top spot. Our product is all about the competitive mentality, atheletic fashion to bring out the beauty of intelligence. SHOP Wolfnotch Classic Watches Diabetes Smartwatches Wolfnotch Fashion Wolfnotch Gift Box INFORMATION Search Shipping Policy Terms of Service Privacy Policy Warranty Policy Refund Policy Reseller Policy HERE TO HELP Have a question? Find the answers in our FAQs. Don't hesitate to c ⏱️ Mon-Fri: 9:00 am - 5:00 pm CET FOLLOW US Facebook Instagram Tiktok Youtube SIGN UP FOR MORE! Email Email Country/region United States (USD $) Language English © 2023, Wolfnotch Powerer by Wolfnotch Inc

The accuracy of the watch's ability to measure blood glucose readings is constantly far off from a finger stick test. Calibrating the results on the app doesn't help either. You can't rely on the readings of the Suga Pro for glucose numbers and proper diabetic management. Don't buy this device if you think it will be able to replace a CGM. No phone number and poor customer service. I’m stuck with two .

I regret to say that my experience with The Cuthwulf™ V3 Smartwatch has been nothing short of disappointing. I purchased this product with high hopes, but it has fallen far short of my expectations. Battery Life: The battery life of the Cuthwulf™ V3 is abysmal. It barely lasts a day, and I find myself constantly having to charge it. This defeats the purpose of having a smartwatch, as I expected it to be reliable throughout the day. Software Issues: The software on this smartwatch is riddled with bugs. It frequently freezes, lags, and even crashes. This not only makes the device frustrating to use but also undermines its functionality. Inaccurate Health Tracking: I was excited about the health tracking features, but they are incredibly inaccurate. The heart rate monitor and step counter seem to provide random numbers at times, and I can't rely on them for my fitness goals. Build Quality: The overall build quality feels cheap and flimsy. It doesn't match the price point I paid for this device. The wristband is uncomfortable, and the screen is prone to scratches. Customer Support: When I tried to contact customer support for help with these issues, I was met with unhelpful responses and a lack of solutions. It's frustrating to deal with a company that doesn't seem to care about its customers. I understand that no product is perfect, but the problems I've encountered with The Cuthwulf™ V3 Smartwatch are simply unacceptable. I hope my feedback can serve as a catalyst for improvements, as there is significant room for enhancement in both the hardware and software aspects of this device. I would appreciate a prompt response to this feedback and a resolution to these issues. If I do not see improvements, I will be left with no choice but to return the product and seek a refund.

Purchased the watch 6 weeks ago. Have had difficulties collecting accurate blood sugar and blood pressure readings from the start. Customer service has danced around the issue for at least 4 weeks. Latest suggestion was to reinstall the Healthwise app. It would be nice if the app was available in the app stores. Not there.

The most worthless piece of trash I have ever bought. Should have looked at reviews a little better. Some of the watch worked one day. Blood sugar never worked. After that the battery was gone and no charger. Chalked up my $122 to lesson learned and warn anyone thinking this is a great idea to think about it again. All scams seem like good ideas!

I sent an email mail to customers support and they never answer back. Watch is not working right. I ask for help never got it it. return policy is a joke. Just lost143.87 . They need to give better instruction on how to set it to your on boby. The blood sugar was always about 40 point off. As well as temp was too.