Wolferman'sReviews of wolfermans.com

While the product is awesome... they have no idea how to ensure their product is delivered on or close to the requested date. Second year in a row that they screwed up my orders. HORRIBLE. You'd be better off buying your own item, baking a banana bread and shipping it yourself. Oh, don't bother to reach anyone on the phone, they don't know how to handle calls. Yesterday I was on the phone for over an hour. The staff is very professional and kind but it doesn't make things better when your gift is a week late...

First time Wolfermann's thick English Muffin purchaser. Order arrived a bit later than expected but intact. I ordered 9 different flavors. I have tried three of the flavors are all are thick and doughy and tasteless. All left a bad lingering after taste. Yuck. I tried the chat line and had to repeat myself three times giving the same info over again. I clicked out of the chat. Called customer service directly, explained the problem, received a refund, an apology, and a 20% off coupon for future purchase on a different product. Polite and helpful Ms. Kathy was. I feel better about Harry & David as a result of Ms. Kathy's care and concern. I will try again- just not English Muffins. One star is for the muffins- I'd give Ms. Kathy 5 stars.

Do not order from this company unless you would like your product never to arrive. I placed an order to arrive anywhere between Nov 17 and 24. They chose the date of the 24th, when it had not been delivered by 5pm, I contacted them to be rest assured it will be there by days end. I contacted them again at 9pm, to be told it would be arriving two days later and after the holiday. The on Thanksgiving I received an email saying it would probably arrive by months end. Considering this is food and the reviews of wet bad English I am not expecting much from this product and and embarrassed of what the person receiving will think.

I have just had a truly awful shopping experience at wolferman’s.com. I have been using a gift list for years but this year I could not see the recipients in my cart, I kept getting multiple orders of products for the same recipients, and every address stored in my address book, including my own, was screwed up in some way and had to be corrected. I became so frustrated that I submitted orders for each recipient in separate sessions. This is the last time I will go through this experience.

In my opinion, Wolferman's English Muffins are a fail for me. Took out my first muffin from the package & it was wet inside the plastic bag. All the bags were wet inside. These muffins fell apart removing them from the bag & after losing a few removing from the package, I put them in freezer bags to keep the ones I could salvage. Bays English Muffins are still my favorite😋

After several years of wonderful products, I'm SO DISAPPOINTED. Ordered one of my favorites and a newer product. Both were awful! One was stale, the other not as described--not even close. I emailed and then called. Then called again. Nothing came out of my efforts. Shame on them, and on Harry and David, their associate. :(

Aside from non English speaking customer service who cannot process a simple order to refund without putting me on hold 10 times/ I still have not got the refund . People do yourself a favor avoid this company and the other ones they own Harry And David etc. Total bogus company