Wolferman'sReviews of wolfermans.com

Not the muffin we have eaten and ordered since 1985. We also purchased muffins at their grocery store in KC. Super thick now the size of what use to be Wolferman’s traditional. Flavor, taste, texture, dryer muffin, customer service not very good. Favorite flavors out of stock or discontinued, available for order later date-they couldn’t tell me. Not a special treat or gift anymore. Not Fred Wolferman’s recipe! Will not order again.

I ordered something for my brother and sister in law and it was to be delivered 12/24/25. Never delivered. Spoke to 2 people, was told I would be refunded and the product would still be delivered. Nothing ever delivered. I will never order from this company again.

I would give them zero stars if that was an option. I ordered from them in November for delivery by Dec 16th. They never delivered, never contacted me to inform me that they were unable to deliver due to a shortage of product. However charged me 29.00 for passport membership delivery and 22.00 for a coffee cake. When I spoke to my nephew he informed me he hadn't received the item sent for Christmas. After hours on hold for customer service they said they would send another and it would arrive on Jan 2. It never happened. Mr. McCann your company sucks!

I placed an order for a homebound elderly relative. It was to be delivered before Christmas. I ordered it 12/17. It was delivered to the front door of her apartment complex, not even to the office or the mailroom. Of course, she never received it. I talked to customer service who guaranteed a replacement would be delivered, to her door with a signature, by 12/31/25. It was sent, again, to the front door. After a lot of time with customer service, I got a refund, but that does not make my relative happy. I had to tell her that her Christmas present had been stolen and that she would receive it before New Year’s Day, and she was really looking forward to a treat. Now she’s not getting it at all. This was a terribly disappointing experience and I do not recommend Wolferman’s or their partners at all.

Wanted to order a $69.95 item. Total price was $106.05. Called 800 number and was told that after I paid the bill I would receive an email of a breakdown of charges. Agent said she could not give the requested breakdown. Don't try for a discount. All of their advertised codes come back as expired. Finished with Wolferman's. Recommend you stay away from all Harry and David's products. Too much bait an switch.

I placed 7 orders for Christmas on 12/10/25. One was delivered 3 days later. The remaining 6 were in limbo. I called Wolfermans twice with no satisfaction. I tried an online chat that was worthless. I reordered the 6 items on 12/20/25 and was told delivery by 12/24/25. The packages are now out for delivery on 12/26/25. My family was expecting these items for christmas morning. I have been a customer for more than 20 years and a Passport member. Since this was taken over by Harry & David there has been horrible service. I had 2 previous orders this year screwed up, It is very Embarrassing. I will not continue ordering from this company.

ZERO stars! I will never purchase again. The last few years this place has gone downhill. The customer service is horrible. Nothing comes when they say it will, everything is late or doesn’t come at all. There is zero communication of issues. I actually called and spoke to agents multiple times who assured me my gift would arrive on time and that they had shipped then called again and spoke to another agent who said they hadn’t shipped. Please don’t waste your time or money!

I tried to get an answer for a simple question about whether i could buy 2 packages of english muffins rather than 4. I was bounced around ai and then to a so-called human assistant who wrote a big paragraph about how complicated my issue was. this company wasn't always his bad but they just lost a customer