Wolferman'sReviews of wolfermans.com

Ordered a special bundle for my Mom’s 93rd birthday. They missed the delivery date with no notice. Had to call to find out what went wrong. After 20 minutes they agreed to send it expedited. Next day received a note saying package no longer available- WHAT?????

If I could give less than 1 star I would. I placed an order to be delivered on Aug 11th. I got an email stating that it would be delayed on the 12th and that delivery would be on the 13th. That didn't happen. I then spoke to them and they said it would be the 20th, then emailed again stating it would be delivered on the 23rd. At that point which is the 15th I cancelled my order. I was to receive a credit of 103.48 but instead I have gotten one for 5.08, 4.32 & 14.19. How does that add up. I have reached out to them constantly. Not a good way to do business.

Received a Birthday gift package and it was nothing like the others. I live in the desert and temps have been in the 115's or better an yet they sent they sent items that melt. Called and they said they would replace with non-melting items. WRONG! I get several gifts of muffins and other things and they have all been great but NOW NEVER AGAIN! I will inform my senders that this company is off the list of WANTS! A bun with 65 g of sugar and 780 calories is absolutely absurd!

I ordered a gift basket for my Mother's birthday a few years ago and she loved it. So I sent another gift basket on 7/18/24 and it was terrible. She called and they sent a replacement, but it was just as bad. I'm done with Wolferman's.

I ordered baked goods in a “Happy Birthday” gift box for my mother-in-law’s 97th birthday. She received it at her assisted living facility and when she opened it in front of her elderly friends, the box did not say “Happy Birthday,” it said “With Sympathy.” I contacted customer service and they offered to give me a 20% off coupon for my next order. Why would I give them MORE money after their extremely insulting mistake? They agreed to refund all of my money after I insisted that was the best solution, but when they sent me a confirmation email, my refund was for 18 cents. They then sent me more emails offering me a 20% off coupon as a resolution. I can’t believe this happened in the first place - it was a terribly sad experience for a 97-year-old - but to also have Wolferman’s follow-up resolutions go so wrong means I won’t order from them again.

Another botched Mother’s Day order. Guaranteed delivery by then when I ordered and now will be at least early next week before it arrives. Highly doubtful the contents didn’t spoil. Very upset and will never order from them again.

I ordered a Mothers Day basket to be delivered on the Friday before and contacted customer service on Thursday to make sure it was going to be delivered. Was told they couldn’t give me an exact time of delivery but would be there on or before Friday. Didn’t receive confirmation that it was delivered so contacted again and was told the order was on hold cause one or more items were out of stock. Totally unacceptable. Worst customer service. And this company is actually Harry and David. Will never use again. BEWARE!!!!

They screw up every order I’ve ever replaced with them. The call center is in the Philippines. It’s very hard to understand their employees. They sent the wrong things on the wrong dates To the wrong people. These people are so bad that I don’t know how they stay in business.