WMP Eyewear Reviews | Read Customer Reviews of wmpeyewear.com

WMP Eyewear Reviews | Read Customer Reviews of wmpeyewear.com

WMP Eyewear reviews

508 approved reviews, newest moderated first

Jauke de B.
Aug 4, 2026
With Murphy’s Law in full effect you have WMP to the rescue.
With Murphy’s Law in full effect, the team at WMP Eyewear went above and beyond during our trip to the U.S. from the Netherlands. When our order didn’t arrive at our vacation address in California, they responded incredibly quickly and found the perfect solution to a situation that wasn’t their fault at all. Outstanding customer service, fast communication, and a company that genuinely cares about its customers. I couldn’t recommend WMP Eyewear more highly. Thank you for making our trip complete!
Response from WMP EyewearAug 12, 2026
Thank you so much for sharing your experience! We appreciate you allowing us to make things right, and provide you with, what we hope, is your new favorite pair of sunglasses!
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Janette H.
Aug 1, 2026
Great sunglasses
Great sunglasses, very light and stylish. Dealing with the Company was easy and delivery was quite quick considering it was delivered to Australia.
Response from WMP EyewearAug 12, 2026
Thanks, Janette! This makes us extremely happy to see that you had such a great experience.
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Tom M.
Jul 29, 2026
I am on my 12th pair of WMP
I am on my 12th pair of WMP; they remain my go-to sunglasses. Not only is the quality top-shelf, but the styling and customer service are even better. They look like sunglasses costing 5 X the cost , amazing!
Response from WMP EyewearAug 12, 2026
12 pairs?! Wow! Thank you so much for your support! We are all stunned. You are a legend in our books, Tom! Don't hesitate to reach out if you need help finding number 13.
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Andy M.
Jul 29, 2026
UK customers beware
Super frustrating. “Easy returns” advertised on the website…. Not for UK customers. £39 I have just paid to return the items as they are poor quality.
Response from WMP EyewearJul 29, 2026
Hi Andy, Thank you for taking the time to share this. I'm sorry the items didn't meet your expectations and that the return process was frustrating. To clarify: as a U.S. based company, we don't currently have access to local UK mail carriers, so we aren't able to offer prepaid return labels for international orders. Our full return policy, including how international returns work, is available in our Help Center for reference. Improving the international return experience is something we're actively working on, and feedback like yours genuinely helps us get there. We appreciate you taking the time to let us know.
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Margaret G.
Jul 25, 2026
Bad customer relations
Ordered second pair and was unhappy with the style , didn’t suit me so I returned them, very long winded process which nearly put me off returning them! Decided to go through that process which cost me £17!!!! Not heard anything from them and have tracked the glasses and they were received two weeks ago, very poor customer service and has ended up being very very expensive, don’t order from this company it’s just not worth the hassle and expense, they want yr custom but not the customer
Response from WMP EyewearJul 27, 2026
Hi Margaret, we are sorry that you had a negative experience with your order, and you return. We truly appreciate you sharing this feedback, as it allows us to improve our processes. We are currently looking to expand our shipping network Internationally, to reduce concerns like this. We hope that you allow us the chance to make your experience a better one in the future. Thank you!
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Not a Rip-Off R.
Jul 24, 2026
Not worth any more than $25
Not worth any more than $25 They're flimsy. You will need proper tiny flathead screw driver to tighen hinges The frames catch sun rays to create glare around the lens, are not flush to the frame Floppy temples Not a durable build Loose fit for most that have tried them on, not a secure fit
Response from WMP EyewearAug 3, 2026
Hi there, Thank you for the feedback. We take comments on fit and durability seriously, as our frames are designed and quality-checked to hold up to everyday wear. We're sorry these didn't feel that way for you. We'd genuinely like to look into this, but we weren't able to match this review to an order on our end.
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Jim D.
Jul 22, 2026
Frame is bent
Frame is bent, was hoping I could adjust over time but it’s not square. Return costs don’t justify returning it. I wouldn’t recommend.
Response from WMP EyewearJul 22, 2026
Hi Jim, We're so sorry your frame arrived bent , that's not the quality we want you to receive, and we'd genuinely like to make it right. Please reach out to our support team so we can look into this for you and find the best way to resolve it. Thank you for giving us the chance to make this right.
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yvonne D.
Jul 22, 2026
I have never been so disappointed!!
I have never been so disappointed!! Having previously ordered from this company last year I decided to buy myself a pair as the glasses are of good quality. I ordered on 24th June and did not receive..PayPal chased for me and I was assured that the order would be sent on 9th July.. still nothing. PayPal have seen through them and refunded me..I will not order from them again. I had an account with em and they never answered my emails..extremely poor customer service😢
Response from WMP EyewearJul 22, 2026
Hi Yvonne, We're truly sorry for the frustration this experience caused, that's never how we want a customer to feel, especially one who's ordered with us before. We'd like to gently share what we have on record, as our history shows things a little differently. We received one inquiry from you on July 8th, which our team responded to the same day, within an hour. We also processed a replacement order for you at no cost on July 9th. We're sorry if any of this didn't reach you, as it's always our intention to handle each situation to the best of our ability. If you're still having trouble receiving your order, please reach out to us directly, we're always here and genuinely happy to help make this right. We'd love the chance to restore your confidence in us.
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