OysterOyster is an insurance technology company that provides a new standard of comprehensive personal insurance coverage through a simplified experience. Oyster's end-to-end platform enables retailers to embed personal insurance at the point-of-sale to make insurance more accessible for consumers.
Oyster (withoyster.com) has 101 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Niranjan
Terrible service. Still waiting for call to update my yearly premium.
Response from OysterSep 20, 2023
Hi Niranjan - thank you for reaching out and we are sorry that you feel this way about your experience. Our team has followed up to your inquiries and resolved all outstanding issues. However, please feel free to reach out anytime and our team would be more than happy to help at [email protected]. Thank you! The Oyster Team
James U.
They did not answer if my ins cover thief or not. Lady say physical damage .. I told her it meant bike accident. Not thief. No explanation
Response from OysterJul 21, 2023
Hi James - We value transparency so I'm sorry to hear you felt this way about your experience. We hold ourselves to a very high standard here at Oyster, and we're happy to clear this up. A member of our team has reached out to you directly regarding your bike policy theft coverage via email. Rest assured your Oyster bike policy includes theft coverage. Your bike is covered if it's stolen from or away from home. If away from home, it will be covered if it was locked to an immovable object in the case of theft. If you have any further feedback, or would like to speak further with someone on our team, we encourage you to reach out to [email protected]. Thank you! The Oyster Team
customer
I got a charge on my credit card, but STILL haven't received any confirmation emails or information on my account.
Response from OysterJul 21, 2023
Hi there - First and foremost, thank you for taking the time to share your thoughts. We hold ourselves to a very high standard here at Oyster. Sometimes confirmation emails are flagged as spam by email providers. Rest assured, your bike policy is active, and you are currently covered. You can check the details of your policy by logging into your Oyster dashboard. If you'd like to speak directly with a team member, we'd love to hear from you at [email protected]. Thanks, The Oyster Team
