MoxieReviews of withmoxie.com

I have tried multiple CRM / Project Management / Invoicing / Contracting / Payments / Expenses softwares than out there. Most of these handle one or two aspect and not all, leaving me (and my clients) trailing from one place to the next to complete admin tasks. I've yet to find a solution that could handle every aspect of my client's journey with ease and functionality intuitively, that is, until Moxie. From prospecting to deliverables, Moxie covers it all. With Moxie, the pressures of tedious administration are relieved, giving me more time to focus on what I love to do, creating for my clients.

I love this product. It has all instruments that I need in my freelance management. It's fun to explore and has many features that I can customise. The same excitement I have from using Notion. So if you like it too, I think Moxie would be good for you. The best thing is Customer support: they have huge knoledge base, lively facebook group and chat, that is quick with responses.

I just began using Moxie but wish I had started years ago. I was a master at creating my "tech stack" but wasn't getting sales. Now I am getting great leads and Moxie will help me deliver. I have my phone #, text messages, proposals, and client portal all in one place. No more "stringing together" disparate apps.

Moxie has surpassed all my expectations, providing not just an exceptional platform but also unparalleled support. Whenever I've encountered a question or needed assistance with configuration, reaching out through their chat has always resulted in prompt and eager assistance. Their team takes the effort to ensure every issue is resolved to my satisfaction.

Updated Reply to Company: To be clear, I wasn't shown where the setting was; I already clicked the setting in the first place prior to sending the invoice. I then noticed I was charged the fee, so that's when I contacted support. I suggested going back into my settings history and reviewing that I did indeed click the setting to charge the client. I do feel this response is essentially putting this on me, rather than looking into what I'm saying and that's very disappointing. I was very careful, hence why it took a year to start using the invoicing function. This wasn't just about me being frustrated, our business lost money on this. If it was my mistake, it wouldn't make a difference to me, but this was not. I've used Wave since 2015 and have not had any issues, and was just downsizing the tools I use, which is why I wanted to transfer invoices to Moxie. Ultimately, while I don't appreciate this response, I do like Moxie, still think it's a great tool, but I don't believe negative criticism should be met with fingers pointing, this isn't a tech support call, I've been doing this since 1994, and am very thorough, this was not me not enabling the feature, it was the app not saving that change whether it was multiple windows open, or what, I don't know, but this should have worked. My initial review below was based on using it for a week and I was very happy at the time. I've been using it for a year now, and now that I finally have the chance to use the invoicing function, I lost well over $150 to a client paying via credit card, even though I have a setting set for them to pay the fee. Contacted the company and they did fix it going forward, I suggested they even look at account settings history where they could see that I already set this. Ultimately it doesn't matter at this point, I lost the money, I can't ask my client to pay the fee at this point, just disappointed that this happened and I'm questioning the use of this app now. I have only been using Moxie for a week but can already tell it's better than a CRM I was using for years. Ultimately, it seems to do what I want, is simple to use, and seems to have great support so far. For the record, I have only used this for a week, and I usually don't leave a review this soon, especially a good one, unless I feel the product or service has exceeded expectations. Needless to say, this has exceeded my expectations so far.

Moxie does everything I need for my VA business right inside the app. I no longer need to jump between multiple apps. Love it!

Very happy with Moxie. It's straight forward and been fairly easy to set up. I had one issues that was totally my own fault, but support helped me quickly.

Although I think the features are great, it feels like the company went too wide with the features before perfecting the base of the program. I’ve seen a lot of happy customers for the software but it wasn’t a good fit for me. I do appreciate their willingness to refund.