Tina L.
Shipping was quick
Shipping was quick, but the "unscented" hand sanitizer smells awful! Don't bother purchasing the hand sanitizer. They will not consider offering other options. POOR customer service.

Here at WithLogos.com we understand the value of your brand. That’s why we obsess over making sure you are 100% satisfied when ordering our custom promotional products for your next trade-show or corporate event! Our highly knowledgeable, American based representatives are always happy to help, by answering any questions or assisting in selecting the perfect promotional giveaway from our extensive selection. Let us help you build your brand!
WithLogos.com (withlogos.com) has 240 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 6 reviews with 1 star · Clear filters
Tina L.
Shipping was quick, but the "unscented" hand sanitizer smells awful! Don't bother purchasing the hand sanitizer. They will not consider offering other options. POOR customer service.
customer
I never received my order. Please contact me when you can, 561-314-1324 Amber DInes
Response from WithLogos.comFeb 20, 2020
Good morning, We apologize that you have not received your order. Upon checking our records, we see that you have not contacted us prior to leaving this review, and in doing so, have not allowed us the opportunity to look into and resolve this issue. We will be contacting you shortly.
Jack
Very limited on design availability. Ordered tin of mints, they taste horrible. Sent an email of the complaint of the taste of the mints, and have not heard nothing from customer support. Would not recommend this company or the product to anyone.
Response from WithLogos.comDec 2, 2019
Hello Jack! We are sorry to hear you are not completely satisfied with the mints you received. We also apologize for the delay in response to your email. Please be advised that our office hours are M-F from 9 AM to 6 PM EST. This past week, our office was closed Thursday and Friday in observance of the holiday and to allow our team to spend time with their families. Your complaint was received on Thanksgiving Thursday. You would have received a response regarding your dispute this morning. In regards to the design of your product, no artwork, logo, or specific instructions were provided with your order. A proof was created and sent to you, which you approved with no requests for revisions. If you would have requested any design revisions (up to 3 revisions are included with your order) we would have been more than happy to make the necessary changes and send you a revised proof for approval prior to printing.
customer - S.
Awful! Our product label came unable to read as it was printed so light. They offered me another order at 20% off - how can I trust that???
Nikita W.
We have been using WithLogos for some time now and the past 3 times we have had an issue with our order. The first time occurred when we received our shipment and the lip balm packaging was falling off of the product. Also half of the tubes were not even filled completely and the adhesive was coming off all of the lip balms. When we returned them they only sent us half of what we ordered back. This last time I was told to place my order online, since they were not doing over the phone orders. I listed my billing address and shipping address on the order form. After a week we had not received our order and when I check the UPS tracking it stated that it was delivered, and then there was a phone call to have it returned to sender. When I called to inquire about this matter, I was told that the warehouse sent our shipment to some address and there was nothing they could do about it but have it shipped back to the sender. I asked if they could stop it at UPS since it was still in our location and was told they couldn't. After another week it has been at the distribution center and no one can tell me when my package will be sent out. Long story short we still haven't received our product which paid for weeks ago that should have been here. They have not even tried to expedite the order or help in any way possible. We really like the product, but lately their customer service and workmanship has been seriously lacking.
Jason B.
They messed up an order for a client of mine and are unable to fix it because they are backed up on the production side. All they can do is offer a refund but now I am leaving my client out to dry with no options what-so-ever. The support was terrible and it took 5+ tries over multiple days to get anyone on the phone. I will never use them again and suggest you look elsewhere.