ElaraReviews of withelara.com

I see elara wants to suppress the truth and cover it up with their own narrative to make them look good they got upset cause I notified green which that the lipo c I received was a bad batch it smells like sewer water letting them be aware of what was going on with the replacement that was sent to me instead of elara owning up to the situation like hey ms Dockery we apologize that happened to you how could we fix this they wanna bring up unauthorized reshipment which is not true got documentation that it was being replaced at no cost Salma also used the excuse of me being rejected from their affliate program that has nothing to do with my lipo c smelling like sewer water she stated i was free to proceed with the the charge back dispute but coming up with her own narrative she even closed my account after I notified them about the issue and concern about my lipo c smell and it being a bad batch she permanently closed my account out I even stated I could send the lipo c back if I need to I was fine with returning the merchandise the Bible speaks on do unto others as you want done unto how would you feel if the shoe was on the other foot and you was sent a bad batch of lipo c that smelled like sewer water you would be doing anything you could to get your money back elara dont care about they customers all they care about is maintaining a good image and suppressing the truth they have no integrity about them selves give me my 149 back and yall can have the lipo c back I dont have to shop with elara no more its plenty tele healths out there and why would I get my page banned for a weightloss company when I got over 31 k followers and half of them are celebrity's at that tik tok is taking people accounts who mentions anything about weightloss I known 3 people who got they account band and made another one back to back and still got it band again I built my page from the ground up not losing it behind no weightloss company I just want my refund back of my 149 I wasted on lipo c that was no good smell just like sewer water my boyfriend do my injections ask me whats that smell it smell like a sewer it stinks told me I need to notified elara about it get my money back and notified greenwhich where it came from nobody was reaching to the phamarcy for a replacement I was letting the pharmacy know what was going on with my lipo c thats my job as a customer to do that why would I want another lipo c from them if the replacement and the 1st one was no good all I want is my refund of my 149 I wish elara the best

I was wanting to update my information on my profile and I accidentally restarted my medication and was charged without wanting to restart it. I tried contacting them the same day. Through their portal (had no answer) and through phone calls (call would drop in one ring). I filed a bank claim and elara denied the claim. I finally was able to get ahold of someone (after two months) and they stated they weren’t able to refund me because on their end it shows they had answered my message even though I had sent them proof that I received no form of communication. Unprofessional and do not recommend

I am very upset. They were quick to get back to me. They were quick to place my order take my money. I didn’t receive my order and now all of a sudden I can’t get a hold of anyone. They’re avoiding me. I really don’t believe this is the way you should conduct business I will be taking this further

I did my order on 27/12/25 I paid it on line and I can’t track it.after one month i didn’t receive anything from them.

This company auto bills your account without permission i don't like companies that take you through trouble like this for one order smells like scamming then when i call for help the phone hangs up no one to talk about my problem

Once they get your money, communication becomes very poor. For over a week now I have been trying to get my next order ready and there's just a horrible disconnect between company and customer. You can call them as they claim, but when you call not only do they give you a recording how caring they are and how they really are here for you, you only have two choices. You can choose prompt one for sales or prompt to for after sales. Neither of them get you anywhere. One of them tells you to go right to the website and use the useless chat box. And the other one just hangs up on you. I tried over a dozen times in the past few days. It's what happens. It just seems like shady Behavior and I'm glad that I have everything in writing. So if you're okay with zero customer service or with very confusing chat boxes where the doctor tells you to talk to the support team and support team tells you to talk to the doctor or ignores you, then this place is for you