Cynthia T.
Good for the Experienced!
I would not suggest them for First timers because They are not as hands on as other Providers I have tried in the past but they are efficient with getting back to you when you email a question or concern. The meds they provide actually work. The only negative is the Portal. It can be a little tedious and not as easy to use but overall a good experience!
Response from ElaraMar 17, 2026
Thank you so much for taking the time to share your experience with us; we truly appreciate your honest feedback! We’re so glad to hear that you found our team responsive and helpful, and that you’re seeing positive results with your treatment. Providing timely support and delivering care that our patients can rely on is very important to us, so it means a lot to know that we’re meeting those expectations. We also really value your perspective regarding the experience for first-time users and our portal. Feedback like yours helps us identify where we can improve, and we’re continuously working to make the experience more seamless and easy to navigate from start to finish. Thank you again for your thoughtful review; we’re grateful to have you with us. Please don’t hesitate to reach out if there’s ever anything we can do to better support you!