WithcoveReviews of withcove.com

I signed up based on the expectation that I would hear from a provider within 48 hours as indicated on the Cove website. 3 days later I still hadn’t heard any communication from them so I reached out and they gave me an excuse about high volume. I continued to wait. Reached out again and was given more excuses days later. Then a dr messaged me with questions about something that didn’t even apply to me- like he got me confused with another patient. I requested to quit their service and get refunded because 6 days later I still have no treatment plan but they say- I’m free to cancel but they will not refund me. And they billed my insurance but haven’t even provided me with medical care yet which some might consider fraud. I asked for a supervisor to contact me but haven’t heard back. It’s a bait and switch

Would give zero stars if possible. Scam, lost $65 for supposedly telemedicine the dr did absolutely nothing but ask a question that now I had to report to my bank as fraud. They refuse refunds for whatever reason, scamming people to make a living I guess regardless of their policy saying refunds for services but apparently not.

Took my money for a prescription and told me my headaches were not bad enough for the prescription, still waiting to receive money back.

Excellent experience. I’ve suffered from debilitating migraines for most my life. Seen many neurologists. Have taken many different options for my migraines some have worked for short time or maybe a year then stop. After my last visit to a new neurologist as I moved states and they were unwilling to adjust my medication despite have 3+ migraines a week and wanted to get me on Botox ( which is fine but it takes a good 1-2 months to get started and can take 6 months to actually work) I realized I need a better solution for right now. I found cove from Facebook ad and did some research decided to sign up. Best decision I’ve made. They first started by adding nurtec for when I have a migraine to my current meds this actually worked. However I was still getting lot of migraines. I discussed my options for changing my current meds and we decided to start me on qulipta 60 mg and zofran for nausea and the nurtec for when I have a migraine. Well since switching I haven’t even needed the rescue meds! I haven’t had a migraine in almost a month. The process was so easy. The doctor responds within 24-48 hours sometimes sooner. Actually listens to my concerns and addresses them right there and then. They found financial programs that cover the nurtec 💯 and got my insurance to cover the qulipta! Best money I’ve spent. I highly recommend if you have not had success with your doctor and need a better option!

This is a shady website! Do not use it! They lied about their prices first off saying it would be $9 for a medication but after I purchased it without showing the price they go and charge $27. I tell them to cancel the order and there was no reply. This morning they charge another $50 when I never chose a treatment plan. That was an unauthorized transaction. Had to cancel my bank card!

This website is a scam! They prey on people with migraines and steel their hard earned money. All the 5 star reviews online must be sponsored by "With Cove". If your reading this go with a different migraine provider. I looked online and mainly found only good reviews so I gave it a shot. I signed up and did my consultation almost a week ago. First thing that happened was they charged me $60 for my consultation. Which surprised me because it says on there website that the doctors fees are only $4. Right then I should have packed up and ran, But of course I didn't. Then I ended up waiting around 3 days to finally get an email from the doctor (even though the website says the doctor will contact you in 24 to 48 hours) but here we are 72 hours later and finally I get a quick little email saying"the doctor is reviewing your consultation and will get back to you in 48 hours" that is on top of the 72 I had already waited. So now here we are way over the time that the "With Cove" website said it would be before the doctor gave me a treatment plan. Fast forward to today I finally get an email from the doctor that wasn't a generic pre-typed email like his first one. But again of course another problem, the doctor goes on to say that the dosage that I needed for my migraine treatment was not carried by "With Cove" and he would have to contact the pharmacy and request it, which would be another few days! So all in all I will be looking at close to 2 weeks if I'm lucky to get my prescription. To top it off they also like to brag about how there doctors are 24/7 doctors but I have messaged my doctor 3 times now without a single reply. This is the best part. I then decided I wasn't going to deal with this every month. I messaged customer service and told them I wanted a refund because of everything that has happened. Customer service reply with "I can give you the $5 back for the medicine but because the doctor sent you one email I can not refund your $60 consultation fee" So one small email from the doctor telling me they do not carry the dosage medication that I need, even though they have that dosage on the "With Cove" website ended up costing me $60. I have reached out multiple times to the doctor without any response back, and it has been almost a week and I still don't have a treatment plan. I will definitely be reviewing them all over and also contacting the Better Business Bureau. If you are reading this PLEASE PLEASE do yourself a favor and look somewhere else and learn from my mistake! I honestly wish I had seen a review like this before I signed up because I would have never signed up for that SCAM!

I’m super impressed with this service. TL;DR - affordable, fast, and easy I took a chance on this because my PCP appointments were scheduled super far out. It only cost me $24 which is less than the cost (WITH INSURANCE) of my regular PCP appointment and meds. Keep in mind I did only need one med which was cheaper but this is still amazing value to me. I received word back from the doctor less than 24 hours after I submitted my survey/questionnaire. I received my meds to my door only 4 days after my initial survey was submitted. Definitely would recommend. This is legit.