BGS
Bad Purchase
I had no idea what a fail this purchase would be. We purchased a "vintage" Big Bird Jack-in-the-Box. I had no idea that "vintage" really meant very much "used". There was no mention in the ad that the item was used. It looked and felt very used. Big Bird rarely pops up when he is supposed to. An adult has to reset him because getting him to go straight down and lock in is difficult even for the adult nevermind for a child. I can't return it because my granddaughter loves everything Sesame Street. We are stuck.
Response from Wistoyz|Kid Toys online | Spirit of JoyNov 14, 2020
Hi BGS Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you ? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.