Dr F.
I left a callback number and never…
I left a callback number and never received a call back!!
Response from Wisper InternetJul 28, 2021
We're so sorry about that, we'll be in touch!

At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Dr F.
I left a callback number and never received a call back!!
Response from Wisper InternetJul 28, 2021
We're so sorry about that, we'll be in touch!
Katie
WiFi never works when I call they never fix it or seem concerned.
Response from Wisper InternetJul 28, 2021
Thank you for bringing this to our attention, we are so sorry! We'll be in contact with you to chat more about this.
Adam
Customer service reps are great, the service at our home is horrible. It’s a daily debate about whether it’s even worth maintaining the service at all. We have internet 50% of the time, at best, and when we do it slower than the dial-up I used in the 90’s. We’ve currently been without internet for 10 days, but with any luck the service rep will be here 4 days from now to address the outage we called about over a week ago. Terrible!! My name is Adam Greek and my number is (417) 483-5527. I’d love to talk to anyone willing to hear about my experience.
Response from Wisper InternetJul 28, 2021
Hi, Adam. So sorry about this frustrating situation. Unfortunately, we are having issues with the workforce. We will be in contact with you to chat.
Misty
Our service never stays on it is always going out. Worse service ever
Response from Wisper InternetJul 28, 2021
Thanks for the feedback, we'll be in touch to see what is going on.
Lori
The service I receive is awful. None of the people working at Wisper would tolerate it! Absolutely horrible. I would NEVER recommend using your company!!!
Response from Wisper InternetJul 28, 2021
Thank you for the feedback, we will be giving you a call to chat.
Tina
I have attempted to contact by phone and by email. Put on hold with phone Never contacted back via email My internet services is often not working - shows that it is functioning however unable to connect. I work from home and have to often use my Hot Spot to function
Response from Wisper InternetJul 28, 2021
Thanks for bringing this to our attention, management will be in contact with you.
Louis
The tech that came out was great. He tried changing everything he could. He adjusted our antenna, put in a new router, and swapped out the old point of entry. The problem is with the tower. I've had techs in the past say that you oversell the tower, but it still hasn't been upgraded. Until this gets fixed, the internet will still be horrible. We don't get half of the speeds that we should be getting and when we call customer service all they recommend is upgrading to the next highest package. Lol, I'm not paying more money to get a higher speed that is still only going to offer me half of what I'm paying for.
Response from Wisper InternetJul 26, 2021
Thanks for the feedback, we will be giving you a call.
Justin
Called the other day for some assistance on my plan. Waited on the phone for over an hour until I finally hung up.
Response from Wisper InternetJul 26, 2021
Hi, we will be giving you a call to chat.