Wisper InternetAt Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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DH
We were told long ago that they were going to update our area with new equipment. This has not happened thus far to our knowledge. Our service is the same and there has been no improvement in it. It’s important for Wisper to keep their customers updated on what is going on.
Response from Wisper InternetJul 19, 2021
Hello! We're sorry you're service hasn't been reliable! We've opened a new support ticket for and we'll look into it!
Alix
For the most part our internet is great! But we have times it drops and just doesn't work. Customer service is always very helpful.
Response from Wisper InternetJul 19, 2021
Thanks Alix! We're sorry that you've experienced some outages but glad you're enjoying your service otherwise!
Katrina
We've been customers for many years. The service was very reliable and customer service was excellent. We rarely had to contact tech support but when we did they were almost always able to correct the issue. Then we got switched to a new server or something (I don't remember what it's called) and it has not gone well. Much slower, lots of lagging, and it is frequently out altogether. Messages left for tech support go unreturned. Still better than the competition but juat not as good as it was.
Response from Wisper InternetJul 19, 2021
Hi Katrina! We're sorry you're service has become unreliable! We've opened a new support ticket for you and we'll check it out!
Tom
I live in a rural area so there are not many options for high speed internet. Wisper is a good option but I wish they would upgrade the equipment so that we had an option for more bandwidth. Their customer service is very good, I just wish they offered more bandwidth options.
Response from Wisper InternetJul 19, 2021
Thanks for the feedback!
Cynthia
Very slow and spotty internet.
Response from Wisper InternetJul 19, 2021
Hi Cynthia! We're sorry your service has been slow! We've opened a support ticket for you and we'll take a look.
DP
Internet coverage is often spotty and slow. I realize there are many trees but living as close to town as I do and as many people that are in my area, I feel better coverage should be available.
Response from Wisper InternetJul 19, 2021
Hi there! We're sorry your service has been spotty! I've opened a support ticket for you and we'll take a look.
Robert
I have been having issues with connection for several weeks. still waiting for solution
Response from Wisper InternetJul 19, 2021
Thanks for bringing this to our attention, this has been sent to management.
Jean
It took you folks 4 months to fix my issue. That is excessive. I told you right after it began that the issue was weather-related, but you had to pick around the edges and do all the least involved fiddles before you ever actually got around to fixing it, by replacing the cable from the antenna to the house. I do believe that after all this time, the issue is finally fixed. I certainly hope so.
Response from Wisper InternetJul 19, 2021
Glad the issue is fixed, we apologize for all the frustration.
