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Wismec (wismec.com) has 15 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Google U.
Bad company, bad products. They promote as a US company, but Wismec is made and run from China. Customer service is atrocious, and that's if you can track them down. Asked me to provide video of faulty atomizer tanks, of which I'd stupidly purchased several after watching their fake paid for youtube 'first look at" product reviews. As Wisnec couldn't argue against my video I sent them regarding their faulty devices, they replied: Our products are not guaranteed.
Glynn D.
Yet another company that wants your money then run and not look back. Purchased a Reuleaux RX-300, initially very good. Developed a VERY DANGEROUS FAULT (BE AWARE), The firekey started firing a millisecond or so longer than it should, it continued firing after I had removed my finger. I was unduly concerned UNTIL......the device fired whilst sat on the table and continued firing until I released the battery flap, by this point the unit was hot, I mean hot (this unit uses 4x18630 batteries and is literally a powerhouse, IT WILL BURN YOUR HOUSE DOWN if this were to happen to anyone else, if unattended. Please take my word on this. I have read of others experiencing firing problems with this product.
Sulaimaan P.
Wismec luxotic mf, a useless device. It went blank after 2 weeks of purchase. I had a wismec predator, another useless device. Don't touch Wismec. Geekvape Aegis is much better and stronger.
Steve S.
Wismec is a company thay sells you a product but does not support replacement parts. Customer service is a joke. You can never get anyone on the phone and their email link does not work. If you are thinking about buying a new vape device go somewhere else They are absolutely the worse company to buy from
Karen A.
I bought the new Sinuous V80 three weeks ago and the battery casing has cracked right through. I emailed them to complain but they didn't even bother to reply. Do not buy products from this company if you want them to last more than a month and to receive zero customer service !
Elaine A.
I wrote to Wismec as after just 6 months the battery compartment on the sinuous started opening and the battery just dropping out rendering the e cigarette useless. I explained I had only had it a short time and customers services responded with “our warranty is for only 90 days” that’s it! No apology nothing. I will never purchase a product again from this company.
Eduard W.
Buyers beware!!! This company or Joyetech (same origins) doesn't care for it's customers or their product quality. 90 days warranty is not acceptable. Second device failed within 10 months and support refused to replace it...
