Wisconsin CheesemanReviews of wisconsincheeseman.com

I ordered because they offered pre-approved credit per their catalog and I have mediocre credit so I took them up on that. I placed two orders one for me and another for my friends. I was so disappointed and felt ripped off. Their products are so small. Their cheese and meats are about 3 inches tall if that. Their chocolates weren't tasty in their 4 piece box. I was so embarrassed that I wrote to offer an apology to my friends that I didn't know. Also their prices are too expensive for what you get. Also their shipping charges are too high. Also they didn't text me to follow up that the items were shipped with tracking information. Needless to say I will not be a future customer. I wish I read the reviews here before ordering. If I could give them negative stars I would give this company that.

My order was sent to a different town, a different address, and a different person. They did get the state correct. When I tried to call, I could not get through to a live person. After multiple times, I finally got a real person to talk to. After reviewing my order for an hour, it was finally determined the mistake was on their end. I was asked to send a copy of my check so it could determine the next step. After a missed phone call, I called the number where the call originated. I was passed to another person who consulted two mire people before coming back to ask what I would like to do. I was given 2 choices, neither one acceptable. I asked for a refund AND a phone number where I could reach a live person. Hopefully I will get my refund. I was not given a phone number. The refund may take as long as 30 days. I don't recommend this company to anyone.

Definitely wish I read these reviews prior to purchase. I purchased a box of Petit Fours as a holiday gift for a colleague. After 5 days of not hearing from the colleague or this shit company, I went to my email to check order status and had to go to their website. Where I learned the order was cancelled. This customer service will not respond to my outreach via email and keeps sending an auto response. I will be contacting the state Attorney General and filing a complaint.

Order not delivered on time. It was ordered on December 12 and not delivered as of December 31. Wisconsin Cheeseman said it was delivered late but actually was not delivered or at least not to the right place. The worst customer service ever. It is a phone loop and no one ever answers. The product is decent if it is actually received.

Needs negative star don’t waste your time ordering,they do not mark items as out of stock on website and then charge huge shipping for items you could care less about getting and recieved spoiled cheese never again will not order

My first and last purchase from this company sat ar a FedEx facility 0 days, undelivered. Hard to like them when I called them four times and still it sits, definitely late for December birthday gift.

Ordered as a Christmas gift on 12-13-24. The confirmation email said I would be notified by email of any updates. Was supposed to be delivered on 12-23-24. Spoke to recipient 12-26-24 to find out it didn’t arrive. Checked my status and it showed cancelled. Called the company and was told my card didn’t go through, even though I used it for 4 other purchases after this one and still had 2k in available credit. My issue is I received no notice that they had cancelled. No email updates as promised and a Christmas gift for a family member was not received. Terrible customer service!!! Will never use this company again

Unfortunately they don’t have a negative stars button. This company is underhanded. They $19 shipping on a $40 package. Here is the kicker they use FedEx smart post. Which is the cheapest shipping service possible. My package was guaranteed to arrive before Christmas and the actual date was 12/19. Nope! Due to their cheap unreliable service I may never see the items that I purchased and they definitely won’t be here by today when needed. Never again! This company does not stand behind their service. Even though it was a guaranteed delivery there is no teeth in the guarantee! What a joke! Never trust this company they are underhanded and shipping is horrendous!