Wisconsin CheesemanReviews of wisconsincheeseman.com

This company canceled my order due to a system glitch. Did not notify me until I investigated and contacted them. Talked to their customer service and found they are inept idiots. Do not do business with this company or do so at your own risk

I ordered on December 16. They said it would be delivered on December 24th. It didnt come so I checked and it said none of it was even shipped. I just called them today and they said we were supposed to have paid for it. But when I placed the order they had told me I had a $400 credit. So 3 people ended up without gifts! Will never order from here again. Do not recommend!!

Placed 4 order to family in different parts of the country on December 16. Got order confirmation, etc. On December 24th checked the site and all orders not sent. Cryptic notice of "processing". Nothing sent. I called this morning to speak to customer service and got this message: "we are closed today please call back on a day we are open." This is Wed, Dec 24. Don't use this place. The only emails I received were confirming the order and all was okay. Horrible business.

I ordered a bit over $200 by mail order from their catalogue on December 2. The catalog cover read "order by December 16 for arrival by Christmas". It also read, "no payment until Feb. 26". This was my FIRST & LAST order from this place! I've always ordered from the Swiss Colony for decades! Anyhow, looking through the catalogue and picking out things is my kids thing, a tradition. Around 2 weeks ago I received a letter, even though they have my email, to send in a portion of the payment due in February because my order was too large! Ok, so I sent in payment for the whole order as I'd been planning on paying in full as soon as I knew the total including taxes, etc. Here I am, Christmas Eve, and no packages from the Wisconsin Cheeseman. I called the 800 number yesterday and was told by a woman who I could barely understand, and had to ask her to repeat things several times, that most of my order is sold out due to my payment arriving so late, and it will take weeks for a refund. Funny, none of this has ever happened in the past decades that I've used the Swiss Colony. Why did I even try another company? Now, my kids will be disappointed, and I'm gonna have to go to the Swiss Colony and order things that will be here too late for Christmas 🎄.

Ordered products on Dec. 3 for delivery on Dec. 23 checked on order today Dec. 22 and found out that order was canceled. Phoned them and they said that order was never charged to my card for unknown reason. Don't waste your time with this company.

Terrible. Ordered In September for December 12 delivery. Never arrived for our family Christmas on the 20th. Christmas was ruined. Scam of a company. Customer service terrible when trying to track it. Said that they couldn’t talk to fedex, we had to call them ourselves.

I DID NOT receive the product by the time promised for our Christmas party I can only review the company. Calling the company I ended up with an agent that barely speaks english and knows even less. The only thing he could do was blame fedex and give me a big frak you it's not our fault even though the information he gave me on the tracking didn't match the online tracking I'm looking at. Putting you trust in this company is a huge mistake. Go to the other company that sells these items and purchase from them. I wish I would have.

I.receive emails from this company asking for me to pay for my order. I.have bever.irdered anything from them. I report it to report at phishing.gov.uk