Wisconsin CheesemanReviews of wisconsincheeseman.com

I ordered their seasonal boneless ham and sharp cheddar and baby swiss cheese. I paid $200.00 for all not including shipping costs. Before the order was shipped I read the feedback left by a customer stating they were sent the wrong ham with bone-in. After reading this I called immediately to make sure they were shipping the boneless ham if not to cancel the ham. I was assured I would get the boneless ham. I wanted a boneless so I could cut it on my slicer then vacuum seal it and have what's left for Easter Dinner. I received my order and the ham had a very large bone in it. The cheese was really good. I tried to leave feedback the site would no let me. I couldn't even send an email. They did email me, refusing to post my email because I was not happy with my order. This company should not be in business. I'm disabled on a fixed income and I feel I was taken advantage of. I intend to call them and if they refuse to give me an adjustment on my bill I will be notifying the Pa. Attorney General.

This site's guidelines ask that reviews be "helpful and constructive." This isn't possible! I thought that I could trust Wisconsin Cheeseman since they are affiliated with Swiss Colony, and the latter company has never let me down. Not so with WC! In both their mail order catalog and their website, they advertise all of their items as available! Not so! Shortly after I placed my order, I received an email that told me one of the things I ordered was not available. When I got my shipping notification, two more items were missing, and other items had been substituted in their place. When I contacted WC, they said that they'd sent me an email that stated that all three items were unavailable, but it only mentioned the one item in the original email. Well, my order arrived this morning, and sure enough, the three items were missing. I will be sending back this messed up pile of @#$%, and they will be paying for it!

I made an inquiry about ham that is not made with Sugar. The Wisconsin Cheeseman responded to with a recommendation for their Ham and swiss cheese. What I got was a small pressed ham cured with sugar and a small round of swiss cheese for $100.00 that my husband cannot eat. When I complain all I got was long delays in responses turning me in circles. I paid an outranges about of money for a ham I could have gotten at Walmart for around $10.00.

I ordered a Christmas gift for my pop on December 11 and still haven't received it customer service says we are busy it's on a refrigerated truck give it a little more time

Real review! I placed my order with Wisconsin Cheeseman on 12/13/2020 and they didn't ship it. It was a Christmas gift for my 90 yr old father. And even though they had my email and my phone number, they didn't contact me to tell me until I received a letter from them that arrived the day AFTER Christmas telling me that the order didn't ship. Their claim was that Visa denied the charge. How odd that is since no other charges of mine have been declined...ever. Then, when I contacted customer service as soon as W.C. was open again after Christmas, I was told that the item was now out of stock. I was offered no suggestion for other items, no "we're sorries, here's a discount" for your trouble. Customer service offered nothing to me to seem customer friendly at all. I will never order from Wisconsin Cheeseman and will not recommend them to anyone.

If I could have given a zero I would have I ordered something to send to my mother to a different state for christmas I was told it was gonna get there yesterday and I called today they told me would be there today it's 11:00 p.m. she still has not received it. Now she got nothing from me for Christmas I will be demanding my money back weather she gets it or not. I ordered something else to come to my address and they delivered it to a neighbour who ate some of the product and then brought it to us. I wish I read the reviews before I wasted my time in my money stay away

I, made an order from this company on December 10, got pre-approval for credit ,was told everything was all set , was suppose to be delivered on December 23 to me and my daughter in Maine. I will not be seeing daughter due to the pandemic, so this was a Christmas gift. Well I called the company yesterday-December 22,20,to see on status of my order, was told I should have got a letter in the mail on December 12 that I had to pay eleven dollars, I never got letter, e-mail or call about this. I would have paid this and more on the initial date of order. I talk to several people at your company and they said now they could only guarantee December 30 delivery. Which is too late! It was suppose to be for Christmas for my daughter. Now yesterday-December 22, I get the letter in the mail. Why didn't the company email or call my phone number, or contact me earlier? My daughter was looking forward to getting this gift for Christmas. I am an honorable veteran and work at a Veterans hospital, and will let everyone know what bad experience I had. Thank you

Placed order on 12/2. Wanted expedited shipping. No option. Forgot to enter free gift on order. Contacted customer service about the issue. Basically they replied "Oh Well" Told them to charge me and ship order ASAP as it was a birthday Gift. They shipped it on the 9th. Got it on the 15th. The $200 order was just wrapped in plastic. Boxes were mangled. 2 items were destroyed. Did not contact customer service because "OH WELL" Order at Artisanal Cheese Center or IGourmet