Annelise S.
The mattress itself is lovely
The mattress itself is lovely, but getting to that point has been a giant pain. I was bummed not to receive my platform and mattress together, and it wasn't clear from the shipping email that only the mattress had shipped and the platform was backordered die to supply chain issues. Then UPS dumped the mattress in our driveway on a rainy day and my husband couldn't get it inside himself, so I had to turn around on my way to work so we could push it together. We both wind up hurting ourselves in the process - and we bought the new mattress because we've both been having back pain! The thing had to sit in the hallway until we received the alternate platform we ordered from Amazon, and then getting the mattress onto the platform was an ordeal. Opening the mattress once on the platform was also tricky. But now that it's set up, I love the mattress itself--it is unbelievably comfortable.



