WinGameStoreReviews of wingamestore.com

Response is slow Do not put detailed information on the selling key Worst bundle site

Terrible company, couldn't buy a game in my own region, told me i had to be in Australia to buy an Australian game the support team told me "nothing they can do." take a hard pass on this site.

Ordered three pieces of cheap DLC totaling about $8. It's been about 2 hours and I still have not received my keys due to the store 'processing payment' which is just a way to delay delivering the order for no good reason. AVOID at all costs.

I went to order a game from this website, And after clicking "confirm order" I'm told it has to be manually reviewed which may take up to 24 hours. There wasn't even a hint that this may be the case before placing the order. Looking for a way to cancel my order I find there is no way to do it outside of contacting their support. I did however find their refund policy which says the only thing they refund is in-store credit. I also found my credit card information saved as a default payment method in my user-profile, I was never asked if I wanted to save it, in case it's not obvious, I don't. And they didn't even bother sending a confirmation to the e-mail I sent them through their support contact form, which is the only way they give you to contact them.

After placing the order, it's immediately placed on hold. I contact support 15 minutes after placing the order if I can help rush the process in any way - no answer. After waiting 24 hours, I'm then asked for my GOVERNMENT ID to confirm my identity. I'm effectively blackmailed for my private information. Since I'm left with no way to contact support (as they still haven't answered my initial mail) I'm left without much choice but to cancel. Not buying from here again, but I assume that's fine with WinGameStore, as I feel they got what they wanted out of me as a customer. Avoid them at any cost.