WineraReviews of winera.us

UPDATE: I appreciate the quick response from winera and I did not see the message from support earlier explaining the situation so am updating my review to 3 stars. I've already been giving 2 different dates on when id receive it that never happened, but I'm hoping 3rd time's a charm. If so I will update review again to reflect so. Pretty disappointed I even have to write this review. Ive been playing at this site since they opened and even tho I've never cashed out I continued to play as I like their layout and selection of games and thought I might win eventually. However idk if they can be trusted anymore after how I've been treated. I got 3rd place in their recent tournament and won 45SC. The tournament page said winnings would be paid after it ended on the 30th. It is now the 7th and I haven't seen a dime and every time I message support Lilly gives me a day that I will for sure be paid yet 3 times in a row now that day came and passed and I still have yet to paid. I emailed their support team and in the past I always receive a prompt response yet conveniently the 3 times Ive reached out this way I have been ignored. I dont think it's a coincidence. If they end up making this right and paying me the money I won fair and square in a timely manner then I'll gladly update review. I can only hope. Otherwise I suggest not risking your hard earned money here.

Referred my spouse as we botg love gambling, whether it's sportsbook or casinos. After successfully referring her, I received my bonus. Now she has over the redeemable minimum, and she cannot pass the verification proccess. Nothing is happening nothing has happened.I'm hoping it does so I can continue to use this casino

ID: 2428575 Got verified, its almost been 3 days waiting for redeem i hope its not long, changing this to 5 stars once i get it!

6/14/26 at 6:19 PM - Agent Alice informed me exactly when I would be eligible to complete the next $1,000 transactions out of the three required. However, I have not yet received the second or third payments. While I understand that the third transaction was recently submitted for redemption, I would appreciate an update on the status of both outstanding payments. 6/14/26 @ 4:45 PM – At the last minute, with only 30 minutes remaining before 5:00 PM on the third day of waiting for my first $1,000 redemption, I was advised to cancel the request and instead process the redemption through my bank account. Fortunately, the funds were successfully deposited into my account later that same evening. For the second $1,000 redemption, I have primarily been working with Agent Alice, who has been very helpful and pleasant. However, this transaction has not followed the same 6–10 hour processing timeframe as the first. I will continue to provide updates as the situation progresses. 6/11/26 - I am extremely frustrated with Winera’s deceptive withdrawal process. On the 9th, they promised I would receive my funds by 5:00 PM on the 12th. When that deadline passed, they pressured me to cancel my crypto transfer and switch to an ACH transfer, claiming it would be approved and processed instantly. This turned out to be a complete lie. Having invested less than $100 and winning nearly $4,000, I am tired of being given the runaround regarding redemption speeds. Their lack of transparency and constant excuses are completely unacceptable.

I received the welcome bonus and I ran my overall balance up to $31,000 but now when I try to access the site it says error 522 connection timeout and I cannot access the site. I also saw in previous comments say they don't payout cash and they do not require funds to unlock winnings. We'll they are asking me to pay $100 to get the $31,000

I love the fact that upon signup I as gifted no strings attached $250 balance to play with immediately won over 70 thousand but am now being told I must load $100 to activate and verify my account and then I will be able to withdraw seems like a easy way to get $100 out of me to go wouldn’t give up $100 for $70 bands