Michael Primeau J.
Federal Express is horrible
Federal Express is horrible, you should find a different delivery option. 2 attempts were made to deliver my order between 1 and 2pm, people work! If you're delivering something that requires a signature, you have to deliver when MOST adults are home. Then, I paid Fed Ex to schedule my delivery at a specific time and although I got a text every day that my order was out for delivery, it took them three additional days to finally deliver it, with no communication from them as to where my package was. So I'm home thinking my package is lost, stolen, who knows and I'm out over $200. Your company's response was that "once it's been shipped it's out of our hands." That is unacceptable. You have an OBLIGATION to your customers to be able to track the merchandise they've paid for until they receive it, so that if it is lost you can refund their $$$$$. That's called customer service, and it doesn't matter if it's $6 or $6000.