Wind & WeatherReviews of windandweather.com

I ordered a basket of bulbs for a Christmas gift early in December that stated it would be delivered by 12/11-12. I needed that early date because recipient was traveling for the holiday. Wind and weather keeps pushing the ship date out! Every day I look, it is later! I called customer service and they said people were out sick and were unsure when/if it will ship! Totally Terrible customer service and now it looks like I did not send a gift! Will NEVER shop here again. They DONT care about their customers and I'm sure workers were not sick for WEEKS! Don't shop here!

I ordered a $100 gift card for the second year in a row (huge mistake). Despite having 2 e-mail confirmations from W&W, complete with order numbers and shipping confirmation numbers, the physical card has not arrived after more than a month. "Contact us" inquiries go unanswered and multiple phone calls lasting more than 45 minutes have been a total waste of time. My next step will be to contact my attorney, all over a $100 purchase, but that is my only option. Lesson learned. Never again.

After finding a copper boot tray listed for $44.97 on sale. I signed up for the false advertisement that if signing up for first time customer with email I would receive $10 off order. While waiting more than 3 days for Wind & Weather to send me a coupon which they still have not sent despite harassing me with other emails they boot tray is now $64.97 and no coupon. Because of their false advertisement and harassing emails I would not ever order from this company.

I ordered and received the WHI Glass Floor Lamp. This lamp is of poor quality! It does not stand straight as the metal is very thin. The toggle switch is already broken and does not work. There is no way this lamp is worth the money I paid for it even though it was on sale. VERY DISAPPOINTED. Yes, I know I can return it but to pack and ship this item back would be a project I don't have time for nor am I willing to spend money on the packing needed. The packing used to ship it here is not useable because in order to get the item out of the box it had to be torn apart. Perhaps I can use the shade, which by the way is not glass, for something else.

Their website never stated the item was out of stock. Of course after I placed my order I was informed it was not in stock but they expected it in two weeks. Two weeks became three weeks then four weeks then five weeks, I think you get the story. Finally after six weeks I request a refund. They offer an exchange for another item at first and then just stopped responding. Thank goodness for PayPal. I filed a claim with them and then received my refund.

I put and order in at the end of November for 2 items. I received one of the items that was broken. I called them and a replacement was sent out.. I just recieved that replacement today and I have to say that for the money charged, the Antiqued Metal Hanging Solar Light - Scalloped is pretty cheap looking. This one is not broken, but hangs crooked...cheap China imports! I was going to give as a gift, but changed my mind about that because I would be embarrassed to give this out. I still haven't received the second item well over 2 weeks after placing the order. I have emailed twice with no response, I have called 3 times now and was given a song and a dance about why I don't have it yet. Today the person I talked to said she had to talk to her supervisor and the supervisor will call me back. It was supposed to be in stock after the first phone call and the second phone call... WTH is going on here?? I am right now waiting for my $39.95 Holiday Glass and Metal Snowman Mobile that I was also going to send out as a gift for Christmas, but it's too late now!! I will never order from this company again. I really liked the things I saw in the catalog, but pictures are deceiving.

I ordered an item from this company because it was on sale. However, I was charged the full price. I assumed this was an error, as the item continued to be listed as on sale. I was unable to email Wind & Weather, as there is no information regarding their email address. The link for return information did not work. When I finally got through to customer service, I was told there was nothing they would do. I am returning the item, and never shopping here again. I strongly suggest you do the same!