The Wilson Sporting Goods Company is an American sports equipment manufacturer based in Chicago, Illinois.
Wilson (wilson.com) has 59 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Fitness & Weight Lifting · Morton Grove, Illinois
Excellent
Fitness & Weight Lifting · Morton Grove, Illinois
Average
Fitness & Weight Lifting · Chicago, Illinois
New
Fitness & Weight Lifting · Springfield, Illinois
New
Showing 54 reviews with 1 star · Clear filters
Sam
I wish I had read the reviews here before buying from au.wilson.com. I thought that as an official tennis retailer, I would not have issues. But like many other reviewers here, I have not received my order and it's been over 2 weeks. Trust, I won't be shopping here again, and I probably will NOT be using a Wilson brand racquet from now on. The worst brand ever. I will also be reporting their unreliable behaviours to ACCC and Fair Trading.
D L.
Order never arrived the web site seems to have disappeared email sent back as not received why are they allowed to advertise.
Mike
Customer service is terrible--won't return a custom club but also can't find it to send it--When asking Wilson what's up the response is it will be there is a few days-- said that 3 times -been waiting 3 weeks so far--had enough of their stories so I contacted my bank to refund my purchase--
Lord W.
In 2025, Wilson has to be the very worst etailer. Wilson does not ship timely, does not keep the customer informed, has zero customer service and has no cancellation policy. NEVER SHOP WILSON
Amelia G.
I feel that Malaysia Wilson is being dishonest with customers on Lazada and Shopee. They keep failing to ship out orders, which makes me suspect that either they have no stock, or they simply don’t want to honor the promotional prices. Orders are repeatedly cancelled, and then the same products are listed again at higher prices. There is absolutely no accountability in handling customer issues – even the customer service department reads messages without replying. This is very disappointing and unprofessional.
Ma Ga G.
Disappointed and really bad experience. 1. Wrong delivery 2. Bad customer service with no response Don't use this company.
Tony A.
This company are not real- online scammers
Frê L.
For the second time In the same month that I ordered a tennis dress on Wilson's website that was available for purchase and became unavailable after payment for the item forcing me to cancel the order. What inventory and logistics disorganization is this? It's unbelievable