Shannon S.
Great experience
Quick, no calls and easy online experience.
Response from Willow Lake LendingAug 14, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.

Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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762 approved reviews, newest moderated first
Shannon S.
Quick, no calls and easy online experience.
Response from Willow Lake LendingAug 14, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.
Justin G.
Super quick and easy. If you’re in a pinch and need some quick cash. Plus no penalty for early payoff!!!
Response from Willow Lake LendingAug 12, 2025
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Shawn R.
Great customer service
Response from Willow Lake LendingAug 11, 2025
Thank you for your feedback, Shawn! We are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!
Mitch J.
I borrowed $750.00 to get my brakes repaired on my truck. Never got a monthly bill or even a email. I agreed to auto pay but willow lake lending to $360.06 out of my bank. I found out that their APR on the loan was 471.23 %. Found out Willow Lake Lending is on a RESERVATION OWNED BY TRIBAL CONSEL. DO NOT BORROW FROM THIS COMPANY. THE LOAN IS ILLEGAL IN MY STATE. They also replied that they could not find my account which us a bold face lie. The date and name means everything. This company is the worst and may I haft to ask why is trust pilot even showing the company.
Response from Willow Lake LendingAug 11, 2025
Hi Mitch, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (855) 857-5253 so that we can further assist you. Thank you.
Nancy M.
The customer service was great but honestly I pray I can pay the original loan+fees on time otherwise 500 cost 3300. Yeah can we say loanshark. Must have been out of my mind
Response from Willow Lake LendingAug 11, 2025
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! Our interest rates are indeed higher than traditional lenders. This is because we lend to customers with a wider range of credit histories, many of whom might not be able to secure financing elsewhere. We encourage all our customers to pay off their loan as soon as their finances allow because this can save them a significant amount of money on interest, and we do not charge any prepayment penalty fees. We’re here to help answer any questions you may have and work with you on your payment schedule to ensure it works for you. Please reach out to us via phone, online chat, or at [email protected]. We appreciate you reaching out to us and thank you for being a Willow Lake Lending customer.
Michael
Quick with no problem
Response from Willow Lake LendingAug 11, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.
Season R.
Turn around time after approval was on point.. will update later on payment interaction
Response from Willow Lake LendingAug 11, 2025
Thank you for sharing your experience with us, Season! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
Michelle H.
Was able to get a loan but only for a small amount and not what I was originally supposed to get. Make sure you pay it off quickly because the payments are expensive.
Response from Willow Lake LendingAug 8, 2025
We appreciate the time you took to share this review. We appreciate your business. The loan application can be pre-approved subject to verification. Typically, if your information cannot be verified or any of your information has changed, you may be denied or the pre-approval amount may change. We’re also here to help answer any other questions you may have and work with you on your payment schedule to ensure it works for you. Please reach out to us via phone at (855) 857-5253, online chat, or at [email protected]. We appreciate you reaching out to us and thank you for being a Willow Lake Lending customer. Thank you,