willowbathandvanity.comReviews of willowbathandvanity.com

Willow Bath and Vanity is a great company. Their vanities are in all three of our bathrooms and they make the rooms charming and beautiful. The craftsmanship was better than I could have known! The people who work for the company were excellent. I worked with Ella and she was so responsive. In my entire home remodel experience, the bathroom vanities are my favorite things!

Easy to get a live agent. Not a lot of bot-back and forth. Fast, professional helpful.

Beautiful vanity. When I chose to order it without a top, it only took $100 off. Shipping was $300. Those two things made it overpriced.

First vanity had to be replaced upon inspection. It was handled quickly and replaced within a few days. Daniel and Victor handled both deliveries and were friendly and professional. Olya K was my sales person and she was very helpful.

Packing was not great. The legs went through the cardboard as soon as the vanity was lifted off of the pallet and the legs were not protected causing one to get scratched. I also contacted customer service as the price dropped. They would not adjust because of being a day off but their sale started before the cut off. It also was unfortunate that they do not have a variety of shipping options. I live in an area that does not have a way for a semi to get to a driveway safely so they were going to have to drop off on the sidewalk. Thankfully the person delivering was great and knew the area- but anyone else would have been a problem. We will see how the vanity is after install and will update then

The vanity is so beautiful! We’re in the middle of our bathroom remodel and I can’t wait to get in installed! The delivery service was top notch too.

The vanity is good quality. Ease of ordering. The only reason I didn’t give them 5 stars is the delivery team. I was called and emailed with the delivery time. That was great, however they will just take it off the truck and place outside. Usually with my single family home this would not have been an issue, this was a condominium in a big city on a moderately busy side street. They arrived one hour early, It was raining and my son asked if they could move it into the lobby (no stairs and double doors) 5 feet from where they unloaded it. They said NO. I called before the delivery to ask if there was a different delivery option I could pay for and was told no. This being the only option for a piece of expensive furniture is unacceptable. My son had to sit in the lobby steps to make sure someone didn’t walk off with it until we could get a second pair of hands to bring it inside. Besides the delivery process the company and the product seem great.

Item quality is excellent and process from order to delivery was timely and smooth.