Taryn D.
Sunday Customer Service - Next Level!!
I reached out on a Sunday hoping for at best an answering service. What I got far exceeded my expectations. Mai reached out to me over text within an HOUR!! I asked a question about when an item would come back in stock and unfortunately it was out of production for 6-9 months. But Mai was a next level sales person and customer rep. She found me an even better in-stock item, helped me chose the counter top that works best for my design and delivered me an invoice before my kids chicken nuggets were done. If the quality of the vanity is even 25% as great as Mai was to work with I know I’ll be amazed. thank you to Mai and willow bath for being the easiest part of this renovation!
Response from willowbathandvanity.comOct 5, 2026
Thank you for such a thoughtful review! We’re so glad Mai was able to help you find a great alternative, choose a countertop that fits your design, and make the process easy from start to finish. We’ll be sure to share your kind words with Mai and the team. – Willow Bath & Vanity