Wild ApricotReviews of wildapricot.com

Although I am simply the person who started my organization's association with Wild Apricot, and only personally use it to send emails to the membership, other members of my organization use all aspects of the membership software and the website. They have been pleased with the relative ease of use and promptness of your staff to help and/or answer any questions they have.

All in one software program for non profit.

It covers all requirements for managing small organisations like clubs. Easy to install and to use.

Wild Apricot is a brilliant system for small associations to manage their members and online activities. It has a good online tutoring system and instruction manual and is very easy to learn while powerful in its functionality. I have managed our Wild Apricot system for the past 8 years and would find it hard to change over to another system. There is lots to keep me on side, not least the envisaged nightmare of migration to something else. From its inception Wild Apricot has grown to become a more and more complex system. This is helpful on the one hand as more and increasingly sophisticated functions are developed and the system keeps pace with technological developments. On the other hand, sometimes the elegant and simple solutions that were available previously have been lost due to increasing complexity. The modern trend to fix things that work well and don't need fixing has not been entirely avoided. The growth has also affected the team. Support responses were more obliging in the initial years and have deteriorated somewhat later on. To give an example: my system has been bugged by an error message for a very long time which happens at login and upsets a lot of our members. Unfortunately, aside from providing as much circumstantial information as possible I was unable to reproduce the error message at will. The team member at Wild Apricot who was responding to my support ticket was not prepared to put himself out to follow up on the information I provided further than to say that I had to show how the error could be recreated. This I don't call a helpful attitude.

I love Wild Apricot. I run my small business ($90k/year) using WA's software, and couldn't be happier. If only I could figure out how to sell our t-shirts in the store now, lol...

Wild Apricot provides customizable functionality for organization.s They are constantly improving and expanding based on the needs of their users.

I've been using Wild Apricot and their support of the last 3+ years has been very responsive. Easiest way to communicate my issues has been with screen shots.

i give a five-star review to WA for great customer service.