Wild ApricotReviews of wildapricot.com

Wild Apricot simplifies my tasks and is constantly improving itself to offer more functionality

Switching to Wild Apricot was one of the best decisions our organization has made. We now can manage all our member data, take registrations for events and payments online. We can send emails to all or members or a select group of members with just a few keystrokes. Our one complaint for an association management application package, and it's pretty major from our viewpoint is that while our members receive automatic membership renewal notices it defaults to the type of membership they had for the just ending membership period. This is a problem because we have student memberships and that means that when a member who was a non-voting student member but has now completed their program and needs to join as a voting member they are not able to do so. They receive a renewal reminder that provides a renewal for ONLY a student membership. This issues applies not only to studen members who have completed their program, but also to members who were voting but have either retired or for some reason are not working in the legal field and don't qualify for a voting membership but still want to support our organization by staying on as associate members. This causes frustration and confusion and subsequently creates a lot of extra work which unfortunately negates some of the great efficiencies we love about Wild Apricot. Our organization would love to see this problem addresses and fixed.

Wild Apricot is user friendly and very easy to train yourself on. The video tutorials are great for learning the software.

The person that helped me was wonderful. I had made a complete mess on a payment and refund that we received and he took the time to walk me through it and fix everything. I couldn't have asked for better service and from a pleasant person. I have always had wonderful help from your support team.

We use Wild Apricot for our non profit organisation in South Africa. We effectively manage our membership database and events from here. It is easy to use software and works well. Thanks, Lucy. (President on the 2018 IIBA-SA Board)

Easy to set up, lots of features. Good support

Our organization only uses some of the functions at Wild Apricot but it works well for our membership records and email broadcasts. We find paying in American dollars quite expensive since the exchange rate has changed in the last several years. I am always happy to have the help function available when I run into questions.

I started using wildapricot about three years ago for a nonprofit organization that I am the webmaster for. At first it was a great value for the amount of money I was paying for the product. However in the past two years the price has jumped up exponentially with no real new functions that are of use to me or my organization. The first price jump I understood, but when they announced another rise in price not six months later with nothing new to justify the price I was really annoyed. Needless to say I will be looking for another service to use. I would say that the service is good out way overpriced for a small organization like mine.