Kay
Salmon burgers
Salmon burgers had virtually no taste, and now have upset stomach. These are/were spoiled, throwing the rest away.
Wild Alaska Salmon & Seafood Company - Captain Tony and his crew catch, prepare, sell and ship fresh frozen salmon directly from Alaska to your door.
Wild Alaska Salmon & Seafood (wildalaskasalmonandseafood.com) has 127 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kay
Salmon burgers had virtually no taste, and now have upset stomach. These are/were spoiled, throwing the rest away.
Bret & B.
Would like to say it's no different than the flash frozen pacific cod you can buy at Trader Joe's or really any grocery store at about an 80% discount from what you will pay with shipping. But sadly, it's not as good, in my order the pieces were NOT tightly vacuum packed and all have freezer burn ice in the vacuum packs. To add to the disappointment all the pieces are oddly (triangle) shaped making it all but impossible to cook evenly.
Thomas P.
Being from Seattle and San Francisco, I love Salmon, Cod and Halibut. I have been ordering from Wild Alaskan Salmon for many years. Never ever disappointed. Better than the fresh hauls I made from my own boat living on Whidby Island. With that said, I was used to my order arriving in North Dakota within 2-3 days from my order. My last order was made June 28 and I am still waiting for my order on July 10. I am giving you a low rating for this reason. The shipping. It has caused me distrust in this new development of distribution failures.
Response from Wild Alaska Salmon & SeafoodJul 11, 2023
Hi Thomas, thank you very much for this review! As stated in my direct reply to you, this delay in shipping was due to the July 4th Holiday last week which prevented us from shipping ANY orders on both Monday and Tuesday. Again, my sincere apology for the longer than normal wait on shipping. Thank you again!
Al H.
I have never ordered from this company and have no doubt their products are great. I am writing this review because I was involved in an online discussion about this company and was sharing that there were lower cost options to equally good Alaskan seafood products. During this online conversation a rep from this company (Yes, Wild Alaska Salmon & Seafood and not the other company they often claim was the real target of their negative reviews) joined in. We talked about their prices. Shortly after our conversation I was apparently blocked from future conversations and to this day cannot read or even leave a Google review if I wanted. I had no reason to leave them a review until they blocked me. That’s a pretty poor way of doing business.
Response from Wild Alaska Salmon & SeafoodJun 21, 2022
Hi, thanks for reaching out! As long as the conversation was respectful, I'm not sure why you would have been blocked! I apologize that this happened and would love the opportunity to continue the discussion should you deem that necessary. You can contact us directly at [email protected]. We hope to hear from you!
Susan T.
Why thyis company got two stars instead of one is that they offered a new shipment or a refund. Received the King Salmon today- arrived partially defrosted-water in the bag along with dry ice. This did not ship directly from Alaska -it shipped from a warehouse in Illinois. I ordered King Salmon for the thick middle sections-I received all skimpy end cuts where there is more skin than fish-2 out of the 10 packages had a bit thicker part of the fish. I paid a premium thinking this salmon would be better than what I could purchase at Heinens for $29.99 per pound. I also immediately after unpacking the soggy mess attempted to contact their business-only voice mail- I received a phone call after posting a google review. Offered to have another shipment-or a refund and apologized-they should take down the picture of the prime center King Salmon displayed on the website- I did not get any of those cuts-and at $34.99 they all should have been center. If you like the tail end-order this. Was going to have a small dinner party-yes socially distancing during Covid -19 and serve this-very disappointed.
Response from Wild Alaska Salmon & SeafoodAug 19, 2020
Hi Susan, thanks for your review. Again, our sincere apologies for your experience! If you are ever willing to give us another opportunity, we know we can do better. Thank you again.
Ilia I.
The Salmon is frozen test different and i can get fresh for the better price I am not satisfied and canceling my further shipment.
Response from Wild Alaska Salmon & SeafoodJul 4, 2020
Hi Ilia, thanks for the review, however, as with most reviewers on Trustpilot, you've reviewed the wrong company! We are Wild Alaska Salmon & Seafood and 1.) we do not offer any subscription service for monthly or bi-monthly orders. 2.) We show no record of an order under your name. The company you are looking for is Wild Alaskan Company. Please consider amending this review. Thanks.
Keegan C.
My review mirrors Tim's sentiments. I just dug into my 10lbs order and it tasted bland and unimpressive. Frankly it tastes like "Atlantic" farm raised salmon and I make no apologies for my review since I'm now left with 9lbs of bland salmon and I've been eating Alaskan Salmon weekly for 15+ years. I'd like to give these guys the benefit of the doubt and assume they just aren't freezing the fish properly but who the heck really knows?
Response from Wild Alaska Salmon & SeafoodJan 28, 2019
Hi Keegan, thank you very much for your honest feedback and we are very sorry to hear about your negative experience with our products! We process, vacuum seal and blast freeze our fish the same day that we catch them to lock in the quality and freshness! We would be happy to discuss these issues in more detail, just shoot us an email at [email protected] and we can talk about making this right for you! Thanks again!
John from St L.
The king salmon and sockeye salmon we ordered was full of bones and inferior quality and taste. We were quite shocked never expecting that we would be better off buying salmon at our local supermarket than through you. The smoked salmon was dry with not much flavor.
Response from Wild Alaska Salmon & SeafoodMar 27, 2017
Hey John, I am sorry you were disappointed with our salmon. Do you typically buy wild fish at your super market? Wild fish is always going to be leaner and richer tasting due to the salmon's wild diet. This can be shocking if accustomed to eating farm raised fish. We catch, process, and freeze so quickly we can not mechanically remove the pin bones. We do this to provide the highest quality wild salmon the market can offer. Please let us know if you have any other questions.