Patrick H.
Deposited funds
Deposited funds. Funds didn't appear in my account. Notified Wild.io via there support chat. Contacted them m ultiple times. No updates or information provided on the issue. 48hr later. I'd recommend a different platform. I've had a similar issue on betpanda and they fixed it immediately. Update: I have heard back from them and they are saying my funds are lost because it was sent on the base network 😑 however on the blockchain it shows delivered to their address successfully. Regardless of network the funds are in there wallet they control. I had this issue with betpanda and it was fixed immediately and credited to my account. For those reasons I would not recommend wild.io - other platforms have way better customer service. They definitely have access to the base wallet. They even sent me the screenshot of where they see the funds.
Response from Wild.io | Best Crypto CasinoNov 17, 2025
Hello there, Thank you for taking the time to share your review. We’re sorry to hear about the trouble with your deposit. Please note that deposits may fail to credit for a few specific reasons, such as: • The amount sent was below the minimum required, • The funds were sent to a different deposit address, or • The transaction was sent cross-chain. To look into your case and provide accurate assistance, we’ve requested your email address through the Trustpilot platform. Once we have it, we’ll be able to review the transaction and get back to you with more information. Best regards, The Wild.io Team