Joginder S.
bad management
bad management. does not care for customer satisfaction.

Welcome to WigSalon.com, serving the world community since 1969, online since 1996. Call us at 800-262-8437, to discuss your desires with experienced wig experts. Our friendly staff will provide style consultations via email or telephone. Send us selfies! We love to help clients. Our easy-to-use website, makes wig shopping fun for the fashion seeker and a must for all who wear wigs for hair loss.Lowest Prices Guaranteed. Use code VIP. Free USA Shipping. WigSalon is hair for you!
WigSalon.com (wigsalon.com) has 163 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Joginder S.
bad management. does not care for customer satisfaction.
Estepanie Evangelina Salazar C.
Era clients habitual por alopecia extrema, por lo que compraba frecuentemente. No me dieron explicación del porqué desistieron de enviar pedidos a Santiago de Chile, creándome un problema mayor, ya que el producto usado durante años no lo consigo en ninguna otra parte.
Response from WigSalon.comMay 2, 2018
Hola Busqué en nuestro sistema su correo electrónico y nombre y no encontramos ningún pedido con nuestra empresa. A menos que lo coloque con otro nombre y dirección de correo electrónico, creo que es posible que haya dejado una reseña de una empresa diferente. Si necesita ayuda en el futuro, no dude en enviarnos un correo electrónico. Hello I searched our system for your email and name and have not found any orders with our company. Unless you placed with a different name and email address I think you might have left a review of a different company for us. If you need any help in the future feel free to email us.
Cindy A.
I ordered a wig and almost immediately I reached out to customer service to cancel. It was after hours ago but chat option available. Less than a few hrs later I received a ride email stating it was ordered prior day and was leaving warehouse. Mind you it was only a few hrs later but yes tech a day earlier. The same exact wig was not only cheaper on another site but had coupon. Will never do business with this business again and will openly share my bad experience to others.
Response from WigSalon.comMay 1, 2018
Hi Cindy. I am assuming you are talking about the order for the clearance item you placed at 7:30pm (after our business hours) on April 25th, if not, email us with the details of the order you are referring to. The order from April 25th you purchased an item from our clearance section which are items that for the most part we have in our shop and are shipped quickly. We shipped your order first thing the next day along with other clearance items from other orders. Some times, depending on timing we are able to stop a shipment, but most times it's not logistically possible and this is what happened to yours. There are several people involved in the process of fulfilling an order and for that reason we can't always cancel an order even if only a few hours later.