Wiggins HairReviews of wigginshair.com

I ordered this wig for my birthday a month in advance. I installed it in July 10th and August 14th I experienced a chunk of hair blading and August 15th the wig was balding on the other side. Keep in mind I have a side part. I reached out to them and they assumed I bleached and plucked the wig but I never touched the lace because the lace fortunately blended with my skin tone. I reached out to them because I construct wigs myself but I wanted a wig made for me for my bday. Anyways I reached out to customer service and they took no accountability they claim it is based on the bleaching which I NEVER did. They didn’t offer any solution whatsoever. So if you expect the wigs to last a year good luck. They will not last, I’m someone who will pay whatever for my hair if it’s worth it and Wiggins promises up to a year but it did NOT. I would not waste my money or time. DO NOT SHOP DO NOT SHOP AT ALL GIRLS. We love our hair to much to invest our time and money into a company who refuses to help or take any ownership, they did not even offer me a new wig on their behalf and I have important events coming up and have to figure something out.

This is my first time ordering from them and although skeptical I ordered because my daughter ordered from them..now because the shipping and billing address is different(it’s a gift)..they asked me why it’s different and if it’s correct..i replied that it’s correct..as to the why..I feel I’m an adult and you really don’t need to know why I’m shipping this to a different person..ppl send other ppl stuff all the time in the mail..I do it on Amazon without issue..they refused to ship the order ALTHOUGH these ppl have already been paid..right?..want a copy of my bank card to see the payment being deducted from it..really??..Wiggins have been paid..ship this to the address that I sent to you..you don’t need to know why or where or the when’s in behind this UNLESS you’ve received a complaint of a fraudulent transaction behind the order..I would suggest that “we” start taking a step back and stop ordering from these companies who in turn are a very rude and disrespectful..I wouldn’t recommend them and I wouldn’t order from them again..oh and did I mention they’re holding my product hostage until they get my bank statement?..Yes Forreal ..Didn’t have a problem with Luvme Hair company..

I had a very disappointing experience with Wiggins Hair. The quality is extremely poor, and I strongly advise against purchasing from them. I ordered a 613 bob, and it was very thin. When I requested a refund, they required a reason and photos, only to insult me and claim the hair was fine, refusing my refund. 😡

I ordered a full lace wig w/ 180% density. I was thrilled as it's hard to find full lace with 180% density. After wearing the wig for a week there was a 6" line down the back of the wig where there was no hair. I tried and tried everything I could think of from washing it several times to adding setting lotion to try and cover this 6" line. I also tried sewing that area together but that didn't work so I tried sewing even more of the lace trying to cover it up. Spoke with the company numerous times but they were only interested in blaming it on something I did. I will never purchase from them again. Very disappointed. $400 wasted

This company are very unprofessional. At first my package was sent to another house and then the hair was of the lowest quality ever. They accused me of lying on multiple occasions. I asked to speak to their higher ups and was completely ignored. The admin behind the WhatsApp number tried to be passive aggressive with me as if I was not a customer. I would say stay away from this company and if only they had a head office in London.

I placed an order on 12/01/2023 for almost $500 and I had a situation where I had to have the order refunded and I was assured by Mary also emails stating they will resolve this and refund my money. The order says COMPLETED, now nobody is responding. I need all of my money back asap please and thanks. They didnt waste time taking it off so please do the same and REFUND.

I ordered a 20inch kinky straight v part wig. When choosing the quantity the wig was in stock. Delivery was supposed to be 2-5 days from the order date. I received an email stating my wig needed to be "customized" and it would be 2-5 for production and 2-5 for delivery. The company had been emailing me in a timely manner until I asked them to cancel my order. Then I did not hear back from them at all. I am still awaiting a response. They may try to delay response so they can say the wig was already mailed and at that point I would not expect to receive anything of quality. In the future I will only order from sites that have a brick and mortar building associated with them. This is the second time I have been scammed by an online wig company and this is the last time.

If there was a zero star I would give a zero. They advertised a short pixie wig which was advertised in short clips. However, I am not sure what they sent was. The thing is extremely plastic with different textures between the front and back and very shapeless. All that was good, was the box. I do not recommend this website